Job details

Pay information not provided

Employee assistance program, Salary packaging

Permanent, Full-time

Hybrid work in Hawthorn East VIC 3123

Full job description

People & Culture Officer (With a focus on OH&S)

Location: Hawthorn East

Employment type: 0.8 -Full-time

Reports to: Executive General Manager

Support our people, strengthen our systems, and help us create a safe, healthy and well-supported workplace.

About The Cairnmillar Institute

The Cairnmillar Institute is a not-for-profit provider of psychological services and higher education, with a 65+ year history of supporting mental health and training the next generation of practitioners. We offer clinics, short courses, vocational training and accredited postgraduate programs in psychology, counselling and psychotherapy.

We're growing, modernising our systems, and investing in our people, culture and workplace wellbeing. We're looking for a capable People & Culture Officer (Operations & Wellbeing) to support our people systems, workplace wellbeing, safety and compliance activities.

Key responsibilities

In this role you will:

• Provide practical People & Culture operations support across the employee lifecycle, including onboarding, offboarding, contract variations, employee records and routine employment administration.
• Maintain accurate employee data in Employment Hero and related systems, supporting data quality, confidentiality, reporting and employee file compliance.
• Manage routine People & Culture inbox enquiries, staff queries and job-share handovers, ensuring clear communication, referral and continuity of service.
• Support initiatives that strengthen employee experience, engagement, wellbeing and workplace culture.
• Coordinate OHS/WHS administration, including incident and hazard reporting, corrective action follow-up, safety checklists, consultation records and safety documentation.
• Support psychosocial risk administration, including hazard reporting, trend tracking, manager follow-up actions and documentation of controls and reviews.
• Coordinate workplace wellbeing and EAP activities, including wellbeing communications, EAP usage reporting and practical resources for managers and staff.
• Support return to work and injury management processes, including RTW plans, suitable duties, workplace adjustments, confidential records and liaison with relevant parties.
• Maintain compliance registers and audit evidence, including mandatory training records, policy acknowledgements, pre-employment checks, probation reminders, performance cycle reminders and safety documentation, ensuring timely follow-up and completion.
• Support policy implementation, workforce reporting, recruitment coordination overflow and continuous improvement activities.