People and Culture Officer at World Wildlife Fund, Inc.

Thimphu, Thimphu District, Bhutan -

Full Time

Start Date

Immediate

Expiry Date

14 May, 26

Salary

0.0

Posted On

13 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Human Resources Management, Employee Relations, Organizational Culture, Talent Acquisition, Onboarding, Learning And Development, Compensation Strategy, Performance Management, Retention Strategies, Succession Planning, Labor Law Compliance, HRIS Management, Conflict Management, Interpersonal Skills, Emotional Intelligence, Safety And Security Management

Industry

Non-profit Organizations

Description

Company Description World Wildlife Fund (WWF) is Bhutan’s oldest conservation partner. The partnership began in 1977 through capacity development of local conservation staff. The support gradually evolved into a full country program with several collaborative conservation projects. Recognizing the need to conserve Bhutan’s natural capital and immense biological diversity, WWF-Bhutan supports the Royal Government with various environmental conservation programs targeting immediate and longer-term conservation issues. The programs include research and study, education and awareness, promotion of sustainable livelihoods, and protection of terrestrial and freshwater ecosystems. Addressing human-wildlife conflict, illegal wildlife trade, and mitigation and adaptation to climate change are of paramount importance to WWF-Bhutan’s conservation works in the country. By working closely with the communities and the Royal Government on various educational, participatory and innovative initiatives, WWF-Bhutan strives to ensure a progressive convergence of nature, culture and economic vibrancy to build a future where people live in harmony with nature. Our vision A sustainable and just Bhutan for nature and people Our Mission Sustain a healthy and resilient natural ecosystem with a viable wildlife population of ecological and cultural significance. Inspire environmental stewardship to promote inclusive conservation and development. Catalyze and support nature-based economy contributing to human well-being and resilient economic growth. Job Description MAIN FUNCTION The People and Culture Officer, under the supervision of the Director (DSPO), is responsible in managing and monitoring of all People & Culture (P&C)/HR processes in accordance with the policies of World Wildlife Find and also in compliance with local labour laws, while ensuring operational excellence in HR service delivery to achieve organizational goals. Collaborating closely with the team across WWF-Bhutan and WWF-US, the P&C Officer will advance a workplace culture that embodies WWF values, promotes diversity, equity, and inclusion, supports continuous improvement, and enhances employee engagement and satisfaction. KEY RESPONSIBILITIES: Strategic HRM Support the Director (DSPO) and the Country Director in strategic HR planning and HR needs Collaborate with the Country Director and Director (DSPO) to identify organizational development opportunities and strengthen organizational effectiveness through the organizational development process. Champions and supports the development of a performance-driven organizational culture, based on cooperation and collaboration within the different functions and teams. In alliance with Headquarters’(HQ) HR Business Partner (HRBP), manage HR function by implementing the HR strategy covering all of HR management based on the employee life cycle: Recruitment (talent acquisition): Coordinate and support the hiring manager throughout the hiring process, including job posting, applicant screening, candidate communication, interviews, and contract drafting. Ensure recruitment processes are timely, compliant, and aligned with WWF policy and local and procedure. Onboarding: Lead the Onboarding process (local and Country Office Unit). Keeps track of changes of organizational policies, service rules and regulations and updates staff on the matters. Learning and Development: Develop and coordinate Learning and Development programs (plan, implement, and secure budgets), to assure core competencies are developed in all areas of the organization (leadership, management, communication, technical skills, etc.). Compensation Strategy: Work with the International People & Culture Manager to appropriately level jobs, update salary ranges, make equity analysis and determine merit increases. This will include job matching, support in analyzing survey data, and staying abreast of peer organizations’ staff benefit policies. Also, collaborate with Birches Group to ensure salary surveys reflect the office’s structure. Performance Management (implementation and follow up based on HQ’s process): Ensuring timely performance and talent management, jointly with the respective managers; develop talent development plans and help with following through on opportunities (within WWF and outside). Ensures that the annual performance evaluations and the timely performance assessments are carried out in an honest, effective, transparent and efficient way. Retention Initiatives: Designs and implements targeted retention strategies to strengthen staff engagement, satisfaction, and long‑term commitment. Monitors turnover trends, conducts exit interviews to identify underlying issues and recommends actionable solutions. Develops retention programs and interventions that are aligned with WWF’s culture and values, fostering a supportive and motivating work environment. Succession Planning: Leads the development of a robust succession planning framework to ensure continuity in key roles. Partners with managers to identify high‑potential talent and map critical positions. Supports successors through structured development plans—including coaching, mentoring, and learning opportunities—and maintains an updated talent pipeline. Provides regular readiness assessments to senior leadership to guide decisions on promotions, internal mobility, and long‑term talent development. Employee Relations and Separation Processes: Advise the Country Director on emerging staff-related matters. Handles complaints, disputes and grievances of all employees for fair and professional management of the process. Foster a conducive environment through employee relations activities and communication, including developing a strong relation with relevant external agencies. Responsible for the compliance of WWF-US employment policies and local labor laws. Serve as a liaison between local labor law advisors and HQ HRBP and General Counsel Office. Responsible for managing and maintaining up to date all personnel data in WWF-US's Human Resources Information System (HRIS)- Workday, pandapays, including Employee Hires, Job Changes (promotions, position modifications etc.), Compensation Changes and Terminations. Informs managers on contract’s expiration. Respond to staff inquiries, requests for information on human resources policies and procedures. Participates in periodic HR audit/assessments facilitated by HQ and addresses any queries regarding P&C issues. Provides HR files and data for audit purposes and cooperates with the Finance and Ops team in this audit process (project/ internal audit). Responsible for leading locally all WWF’s initiatives and training: Global Harassment, Fraud and Prevention, Cyber-security, Safeguards etc. Administration In collaboration with finance team, manage the office’s facilities, assets, and inventory, ensuring timely updates, maintenance, and submission of the annual asset and inventory reports to HQ. Oversee office services such as utilities, maintenance, logistical support, staff travels and general administrative support. Provide administrative support to program and operations teams to ensure smooth day‑to‑day functioning of the office. Office Safety and Security Function as the Safety and Security Focal point for the office. Review, update, and implement the Office Safety and Security Plan and Crisis Management Plan to ensure preparedness for emergencies and operational disruptions. Coordinate regular safety drills, including fire, evacuation, and earthquake drills. Also, ensure staff are trained in first aid, emergency response procedures, and safe workplace behaviour. Ensure all office facilities, equipment, and systems meet required safety standards and are regularly inspected and maintained. Other Duties Supervise administrative personnel and oversee daily administrative, logistical, and other administrative functions. Serve as a member Secretary to the Senior Management Team (SMT), contributing to strategic policy guidance and participating in SMT meetings and initiatives. Serve as a Member Secretary to the Staff Meeting. Perform any other responsibilities assigned by the supervisor or management. Qualifications Minimum Education: Bachelor’s degree in HRM, Business Administration, Business, Psychology, Sociology, Law or a relevant field. Minimum Experience: At least 6 years of experience in a similar position with experience in employee relations, organizational culture, HR management and administration is required. Skills and Abilities: Fluency in English and Dzongkha (written and spoken) Should be able to work independently with minimum supervision and guidance from supervisors. Exceptional interpersonal and relationship-building competencies coupled with strong written and verbal communication skills. Proven experience in managing teams Ability to work effectively and under pressure on a variety of simultaneous complex initiatives and issues. Committed to building and strengthening a culture of inclusion within and across teams. Self-management and Emotional Intelligence: Stay composed and positive even in difficult moments, handle tense situations with diplomacy and tact, and have consistent behavior towards others Conflict Management: Surface conflicts and address them proactively, acknowledging different feelings and views, and directing energy towards a mutually acceptable solution Identifies and aligns with WWF’s core values: Courage, Integrity, Respect, and Collaboration: Demonstrates courage by speaking up even when it is difficult or unpopular. Builds trust with colleagues by acting with integrity, owning mistakes, and holding oneself accountable. Welcomes other points of view and ideas, recognizing and embracing different and contrary perspectives with kindness, curiosity, and encouragement. Makes conscious efforts to promote cooperative practices, behaviors, and ways of working across many groups and individuals. Additional Information 1. All your information will be kept confidential according to EEO guidelines. 2. Contract Term for 3 years. Extendable based on individual performance and organizational needs. 3. Application Submission Deadline: February 28, 2026. 4. Only shortlisted candidates will be contacted.

Responsibilities

The People and Culture Officer manages and monitors all HR processes in compliance with WWF policies and local labor laws, ensuring operational excellence in service delivery to meet organizational goals. This includes advancing a workplace culture that embodies WWF values, promotes diversity, and enhances employee engagement across recruitment, development, performance, and employee relations.