People Business Partner at SecondShop

Burlington, Prince Edward Island, Canada -

Full Time

Start Date

Immediate

Expiry Date

02 May, 26

Salary

90000.0

Posted On

01 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Employee Relations, Manager Partnership, Recruitment, Performance Management, Coaching, HRIS, ATS, Compliance, Documentation, Organizational Skills, Operational HR Experience, Judgement, Communication, Problem Solving, Relationship Building, Detail-Oriented

Industry

electrical;Retail Appliances;and Electronic Equipment

Description

People Business Partner We’re looking for a hands-on People Business Partner to act as the primary people partner for our Burlington-based teams. This role is fully on site, five days per week, and is designed for someone who thrives close to the business—working directly with managers and employees to solve real people challenges in real time. You’ll own day-to-day employee relations, advise leaders on performance and conduct matters, support and deliver recruitment, and ensure our people systems and processes are operating effectively. This is a senior, execution-led role with meaningful autonomy and responsibility, suited to someone who brings sound judgement, credibility with leaders, and strong operational HR experience. What You’ll Do Employee Relations & Manager Partnership Act as the primary People Business Partner for leaders and teams in Burlington Provide day-to-day advice and guidance on employee relations matters including complaints, performance issues, attendance concerns, and conduct matters Lead investigations, disciplinary processes, and performance improvement plans, ensuring fairness, consistency, and legal compliance Coach managers on effective people management and difficult conversations Build trusted relationships with leaders while maintaining appropriate challenge and independence Recruitment & Workforce Support Support and oversee end-to-end hiring processes, ensuring quality, pace, and consistency Advise managers on role design, level setting, and hiring decisions Ensure a strong and professional candidate experience Own the end-to-end onboarding experience, ensuring new hires are set up for success from day one Partner with managers on early performance, integration, and engagement Oversee offboarding processes including exits, documentation, system access, and exit interviews Surface themes and insights from onboarding and exits to leadership People Systems & Operations Own and administer people systems including ATS and HRIS Ensure data accuracy, reporting integrity, and process compliance Act as the local expert for people systems, resolving issues and improving workflows Continuously refine people processes to support scale and operational effectiveness Compliance & People Operations Ensure compliance with Ontario employment legislation and internal policies Support payroll, benefits, and employee changes in coordination with external providers Maintain strong documentation, records, and audit readiness Contribute to the development of pragmatic people policies and practices that work in a fast-moving environment Who We’re Looking For 6–10+ years of experience across HR Operations, People Ops, or HR Business Partner roles Strong, hands-on experience managing employee relations and advising leaders Proven ability to operate with autonomy and sound judgement Experience partnering directly with managers in operational or frontline environments Solid recruitment experience across a range of role types Strong working knowledge of ATS and HRIS systems Comfortable balancing empathy with firmness and clarity Highly organised, detail-oriented, and execution focused Able and willing to work on site in Burlington five days per week What We Offer A senior, trusted people role with real ownership and influence Competitive compensation plan based on experience ($70-$90,000) Direct exposure to leadership and operational decision-making The opportunity to shape how people practices operate on the ground A fast-growing business where practical people leadership truly matters

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Responsibilities

The People Business Partner will act as the primary partner for Burlington-based teams, handling employee relations, advising on performance and conduct, and overseeing recruitment processes. This role requires building trusted relationships with leaders and ensuring effective people systems and processes.