ABOUT SHIPMONK

ShipMonk isn’t just a 3PL; we’re a growth partner for merchants. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we’re on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions—all with a merchant-first mindset.

OUR CORE VALUES

Our values are the heart of our culture. We’re looking for individuals who embody these principles every day.

• Merchant-first: We handle the logistics so our merchants can focus on what they do best—growing their business.
• Own it: We take ownership of our work, our mistakes, and our successes.
• People make ShipMonk: We believe in our team and invest in our people.
• Change the score: We challenge the status quo, constantly innovating and improving.
• Get sh*t done: We’re a fast-paced, high-growth company that values action and results.

KEY RESPONSIBILITIES:

• PRE-ONBOARDING SUPPORT & ORIENTATION:Prepare materials and supplies for hourly new hire orientation sessions.
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• Conduct warehouse tours for candidates during the interview process to provide insight into operations.*

• Print and distribute new hire badges and OP (OpenPath) cards.
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• EMPLOYEE PERFORMANCE MANAGEMENT:Upload attendance and behavioral feedback forms to individual employee profiles.

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• Use UKG (or other HRIS) for reporting, attendance tracking, and roster management.

• Assign attendance points for No Call/No Show (NCNS), Voluntary Time Off (VTO), and missed punches in line with attendance policy.
• Perform regular roster scrubs to ensure accuracy of scheduling and employee data.
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• ENGAGEMENT & COMMUNICATION:Assist in planning and executing employee engagement activities, including logistics, setup, and communications.

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• Send JA (Job Abandonment) notifications following established HR protocols.*

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• Sort, send, and direct incoming mail to the appropriate departments or personnel.
  
  ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status