Converge International is a leader in providing workplace health and wellbeing and people risk management solutions. We assist some of Australia’s largest industry, government and corporate clients in supporting their people in building healthy workplaces and resolving their people issues. We provide a range of Employee Assistance Programs, counselling and crisis response services. In addition, we provide Consulting Services including conflict resolution, coaching, career services and HR Consulting.

We are seeking an enthusiastic and customer-focused HR professional with at least 3 years' HR Advisory experience to join our People & Culture team to partner with leaders to drive culture, engagement and performance.

Reporting to the Senior People & Culture Manager, you will provide strategic HR support across a designated stakeholder group, delivering a broad range of people and culture services. In addition, you will support workplace injury management, Return to Work coordination, and WorkCover claims administration, ensuring compliant and employee-focused outcomes.

 Your responsibilities will include:

• Provide advice to managers and staff on the interpretation of legislation, Award and policies, e.g. NES, Health Professionals and Support Services Award, leave entitlements, exits and terminations, OHS and more.
• Partner and coach managers to address employee relations issues including performance, conduct and workplace concerns. 
• Guide employees and managers through HR processes and procedures.
• Support the delivery of strategic HR initiatives such as workforce planning, change management, engagement surveys, leadership and staff professional development.
• Coordinate operational activities such as project support, onboarding and exit interviews, and responding to queries in the shared inbox.
• Prepare reporting and insights to support decision making.
• Manage workplace injuries and incidents including Return to Work coordination and WorkCover claims
• Assisting with psychological safety concerns, including work-related stress claims.
• Addressing workplace hazards and risk management issues.
• Supporting compliance with WHS legislation, policies, and procedures

 About you:

• Minimum 3 years’ experience in a HR Advisor role
• Demonstrated Return to Work Coordination and WorkCover experience
• Return to Work Coordinator course completion is highly desirable.
• Strong knowledge of employment legislation, awards and HR policies
• Experience managing complex employee relations matters
• Proven ability to provide employee relations advice and deliver people solutions
• Excellent stakeholder management, relationship building and communication skill
• Demonstrate flexibility and initiative with the ability to think ‘outside the square’
• Strong organisational, administrative and reporting capabilities
• Proactive, adaptable and able to manage multiple priorities in a fast-paced environment
• High attention to detail with a focus on achieving positive outcomes
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