Work options: Remote
As a national operator, our head office support team is remote-first and we are open to recruiting talent from anywhere within Australia.

EXPERIENCE & SKILLS:

• Tertiary qualification in human resources, business, employment law, learning and development, and/or relevant on-the-job experience.
• Sound knowledge of human resources principles, policies, procedures and practices.
• Ability to use initiative and think laterally and strategically.
• Strong ability to develop good working relationships and gain cooperation and assistance from staff at all levels.
• The ability to work collaboratively with a range of stakeholders including peers, employees, and external organisations.
• Demonstrated written communication skills for the creation of reports & correspondence.
• Strong verbal communication skills and presentation ability.
• Proficient ability in the use of the Google Suite of programs.
• Professionalism and strong work ethic.
• Powerful desire to learn and actively seek professional development.
• Ability to work independently and autonomously.
• Passionate about pet care and animal welfare.

• Manage and respond to enquiries through various HR inboxes and comms channels (primarily Slack), supporting employees and managers in a timely and professional manner.
• Support with a range of HR issues including performance management, health and safety, recruitment, probation, workers compensation and termination.
• Escalate critical or complex people matters to the Head of People & Culture.
• Support the implementation and communication of Kip policies and procedures.
• Contribute to HR projects and continuous improvement initiatives.
• Maintain our HRIS and assist with basic documentation, including contracts, policies, and employee records as directed.
• Coordinate HR activities and calendar, ensuring smooth and efficient operations.
• Support the Head of People & Culture with the recruitment process, from job postings through to selection and offers.
• Facilitate onboarding for new hires, ensuring a smooth integration into teams, systems and the business.
• Support the payroll team to deliver timely and accurate pay runs each fortnight.
• Develop and provide information, HR reports and correspondence as required.
• Communicate and act in ways that are consistent with Kip Happy Stays Values of Fun, Compassion, Honesty, Expertise and Achievement.