ABOUT NORTH WEST DISABILITY SERVICES (NWDS)

North West Disability Services is a leader in person-centred disability support, dedicated to empowering individuals to lead fulfilling lives. Our mission is rooted in inclusivity, respect, and tailored support for each client. We strive for high-quality service, continuous improvement, and fostering a vibrant workplace that celebrates diversity.
We are seeking an exceptional People & Culture Business Partner to join our team on a 12-month fixed-term contract. Reporting to the General Manager – People, Culture & Safety, you will play a pivotal role in driving people strategies, championing a positive workplace culture, and ensuring compliance across HR practice, particularly in line with the National Disability Insurance Scheme (NDIS).

SKILLS, EXPERIENCE & ATTRIBUTES

• Demonstrated experience as a People & Culture/HR Business Partner in disability or community services (or similar).
• Comprehensive understanding of NDIS reporting and compliance.
• Expert knowledge of the SCHADS Award and its practical application.
• Strong track record in performance management and supporting managers.
• Experience with HRIS platforms, especially Employment Hero.
• Proven payroll processing expertise and attention to detail.
• Excellent interpersonal, negotiation, and communication skills; ability to influence effectively at all levels.
• Person-centred approach and passion for supporting people with disability.
• Tertiary qualifications in Human Resources, Business, or related discipline (desirable).
• Completion of NDIS Worker Orientation Module: Quality, Safety and You.
• Strong collaborative skills and capacity to work both independently and as part of a team.
• Current Working with Children Check and NDIS Worker Screening Check.
  If you are passionate about human resources and dedicated to supporting meaningful outcomes for people with disabilities, we want to hear from you. Please submit your CV and a cover letter detailing your relevant experience, skills, and motivation for applying.
  Job Types: Full-time, Fixed term, Contract
  Contract length: 12 months
  Work Location: In perso

• Business Partnering: Collaborate across departments to provide expert people advice, ensuring alignment with NWDS values and compliance obligations.
• NDIS Reporting & Compliance: Lead and support all aspects of NDIS workforce reporting, interpreting regulatory changes and ensuring workforce practices meet Quality and Safeguards Commission requirements.
• HR Strategy & Policy: Develop, review, and implement HR strategies, policies, and procedures tailored to NWDS needs. Deliver training and best-practice support across the employee lifecycle.
• SCHADS Award Interpretation: Provide expert advice and ensure compliance with the Social, Community, Home Care and Disability Services Industry Award.
• Performance Management: Oversee frameworks and coaching, drive staff development, and manage complex employment matters.
• HRIS Implementation: Oversee the setup of Employment Hero, ensuring configuration meets sector and organisational needs.
• Payroll Processing: Work closely with payroll to ensure timely, accurate processing and continuous improvement, troubleshooting issues as needed.
• Employee Relations: Manage and resolve employee relations matters, ensuring fair and prompt resolutions in line with legislation and NWDS values.
• Workplace Culture: Champion a positive, high-performance culture celebrating diversity, choice, control, and dignity for people with disability.