Roles & Responsibilities

HR Administration: Prepare and process HR documentation such as employment contracts, transfer letters, and memos. Ensure proper filing and recordkeeping of all employee documents in physical and digital formats. Employee Records: Maintain up-to-date employee information in HR systems and ensure compliance with data protection and confidentiality policies. Onboarding Coordination: Facilitate the onboarding process for new hires, including orientation scheduling, welcome kits, and documentation collection. Leave Management: Track and record employee leave, absences, and attendance. Coordinate with payroll for timely submission of leave and attendance reports. Employee Engagement: Assist in organizing employee activities, events, and wellness programs. Support internal communications and engagement initiatives. Compliance: Ensure adherence to company policies, labor laws, and regulations. Assist in updating and communicating HR policies and procedures. Payroll Support: Provide administrative support for payroll processing by submitting necessary documentation and verifying employee information. Reporting: Generate regular HR reports, such as headcount, turnover, and training completion, and submit them to the Manager, People & Culture. Communication: Act as a point of contact for employee queries regarding HR policies, benefits, and procedures. Respond promptly and professionally. Collaboration: Work closely with all departments to support HR needs and contribute to a collaborative and inclusive workplace culture.

Desired Candidate Profile

• High School diploma or equivalent; additional qualification in Human Resources, Business Administration, or related field is a plus. Previous experience in HR coordination or administrative support, preferably in the hospitality industry. Strong organizational skills with attention to detail and accuracy. Proficiency in Microsoft Office Suite (Word, Excel, Outlook); familiarity with HR Information Systems (HRIS) is an advantage. Excellent interpersonal and communication skills with a service-oriented mindset. Ability to manage multiple tasks efficiently in a fast-paced environment. Strong time management and problem-solving abilities. High level of confidentiality, integrity, and professionalism.