ADVERT CLOSE DATE: 23RD JULY 2025

Purpose of Role: By supporting our Learning & Development (L&D) and Reward activities, you will ensure a positive employee experience that aligns with our strategic goals. As a People & Culture (P&C) Coordinator, you will play a crucial role in supporting The Crown Estate’s reward and pension schemes, as well as the learning and development opportunities available to our employees. You will be at the heart of our central P&C coordination, while also contributing to broader project activities within the team. Your responsibilities will include ensuring compliance with UK regulations, collaborating closely with our outsourced pension provider, and managing day-to-day reward and L&D tasks. Additionally, you will serve as the friendly and approachable point of contact for external partners and stakeholders, such as trustees and service providers.

MAIN ACCOUNTABILITIES:

• Supporting the Reward and L&D team in leading key project activity as well as day to day support to team.
• Maintaining MyView Training module and employee records for all programmes and courses.
• Training courses logistics including room bookings, room set up and attendance to ensure smooth running.
• Supporting technical and analytic work such as salary benchmarking and job evaluation, L&D course analysis, annual benefit renewals and the annual pay and bonus cycle and basic pension calculations.
• Regular project activity involvement in line with our broader People and Culture strategy.
• Ensure smooth pension administration, compliance with UK regulations and seamless coordination with our outsourced pension provider.
• Key pension relationship and stakeholder management, including the company representation at Trustee meetings, ensuring effective communication and collaboration.
• Responsible for the invoicing and budget planning for key activities.
• Remain up to date on legislative developments and industry best practice. For example, monitoring notices from the civil service pension scheme and completing mandatory administration modules; updates to Apprenticeship Levy guidelines and application to our apprentices
• Attend monthly meetings with outsourced providers and relationship managers to ensure timely delivery of administration service and projects.
• Prepare regular communications to employees, suppliers & trusteesProvide accurate and clear guidance, answer queries, and offer support for employees at all stages of the employee lifecycle.

MOST IMPORTANT SKILLS BASED REQUIREMENTS:

• Knowledge and experience in a P&C environment, ideally with reward, pension and/or L&D experience, or similar in a customer focussed environment
• Strong numerical and analytical skills
• Excellent stakeholder management skills plus the ability to identify and resolve issues and queries in a timely manner.
• Strong collaboration skills working effectively with colleagues, trustees, and external partners.
• Attention to detail and strong organisational skills.

Please refer the Job description for details