Full job description

Job Description

Job Title

HR Generalist

Department

People & Culture

Reports To

P&C Manager / Head of Department

Job Summary

The HR Generalist is responsible for supporting the day-to-day operations of the Human Resources Department by managing recruitment, onboarding, employee relations, performance management, compensation and benefits administration, HR documentation, compliance, training coordination, and HR information systems. The role ensures compliance with UAE labor laws (where applicable), Dubai Health Authority (DHA) regulations, organizational policies, and healthcare accreditation standards while promoting a positive and productive work environment.

Key Responsibilities

Recruitment & Onboarding

• Coordinate end-to-end recruitment activities, including job postings, candidate screening, interview scheduling, reference checks, and job offers.
• Prepare employment contracts, offer letters, and onboarding documentation.
• Coordinate new employee orientation and induction programs.
• Assist with DHA licensing, credentialing, and primary source verification (PSV) documentation for clinical staff, where applicable.
• Maintain recruitment records and applicant databases.

Employee Relations

• Serve as the first point of contact for employee HR-related inquiries.
• Support the resolution of employee concerns and workplace issues in accordance with company policies.
• Assist with disciplinary actions, investigations, warning letters, and grievance procedures.
• Promote employee engagement initiatives and staff well-being programs.
• Support exit interviews and employee separation processes.

HR Administration

• Maintain accurate employee personnel files, both electronic and physical.
• Prepare HR letters, including employment certificates, salary certificates, experience letters, NOCs, and other employment-related documents.
• Monitor probation periods, employment contract renewals, and confirmation processes.
• Ensure employee records are updated in the Human Resources Information System (HRIS).
• Maintain confidentiality of employee information and records.

Compensation & Benefits

• Assist with payroll preparation by verifying attendance, leave records, overtime, and employee data.
• Coordinate employee insurance enrollment, additions, deletions, and renewals.
• Administer employee benefits, including medical insurance, leave, and other company benefits.
• Support salary reviews and compensation administration as directed by management.

Performance Management & Training