WHO WE ARE…

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
Our studios are considered one of the foremost motion picture and television production and post-production facilities in the world. They inform, engage, and transport audiences to new worlds. The key to that lies with our Studio Operations group, which includes areas like soundstage/backlot set rentals, events, design, culinary, construction, landscaping and much more. Whether it’s hosting an unforgettable studio tour, creating an optimal workspace, or equipping talent to tell the best stories, these teams lay the foundation for the memorable experiences we provide.

QUALIFICATIONS & EXPERIENCE…

• Proven experience as an HR Advisor or Partner, with strong employee relations and up-to-date employment law knowledge
• Solid background in recruitment, training, and performance management
• Experience in fast-paced environments such as retail, visitor attractions, logistics, or direct-to-consumer operations
• Strong interpersonal skills with the ability to build credibility and maintain confidentiality
• Excellent organisational, communication, and analytical skills, with proficiency in HR systems(such as Workday) and Microsoft Office (particularly Excel)
• Proactive, adaptable, and detail-oriented with a calm and professional approach

YOUR NEW ROLE…

As the People & Culture Partner for Warner Bros. Studio Tours & Retail, you’ll provide generalist HR support across the business, ensuring compliance with employment legislation and company policies while promoting best practice in all areas of HR. Reporting to the Senior People Partner, you’ll play a key role in supporting day-to-day operations and employee relations.
You’ll also support the People & Culture Director in delivering key people initiatives, contributing to projects that enhance employee experience and drive continuous improvement across Warner Bros. Studio Tour London and Retail operations.

YOUR ROLE ACCOUNTABILITIES…

• Act as a trusted partner to management, advising on all people-related matters.
• Align HR support with business goals and organisational changes.
• Handle day-to-day employee relations issues including absence, misconduct, and grievances.
• Provide timely guidance on HR policies and general queries.
• Coordinate manager workshops and HR training aligned with legislation as well as transformation projects.
• Support performance management and recruitment processes using Workday.
• Organise and support HR-led events and initiatives.
• Maintain strong working knowledge of HR policies and procedures.
• Collaborate with stakeholders to deliver effective people solutions.