People & Culture Manager at Accor

Cape Town, Western Cape, South Africa -

Full Time

Start Date

Immediate

Expiry Date

17 May, 26

Salary

0.0

Posted On

16 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

HR Generalist, International Exposure, Pre-opening Experience, Talent Spotting, Confidentiality, Flexibility, Approachability, Operational Focus, Creative Solutions, CIPD Qualification

Industry

Hospitality

Description

Company Description MAMA? Founded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co-founders of Club Med), Mama Shelter is a creator of living spaces and a daily director! These are atypical places, where everyone feels at home, places born of a blend of influences, freedoms, sensations and emotions. Each Mama tells the story of the city in which it is located, and all influences blend together. We offer our guests a joyful atmosphere and exceptional service at an affordable price. More than just rooms and restaurants, Mama Shelter is a dynamic, a vibe: they are true urban refuges, not only aesthetically pleasing and modern but also popular, welcoming and sexy. Whatever your role, we're all here to make the customer experience as unforgettable as possible. Our mission: to bring little moments of happiness to people. Our growth has enabled us to offer our teams great career paths through internal development and international mobility, and it's not a question of diplomas or years of experience. Mama Shelter is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with Accor, founded in 2021. ------------------------------ Our commitment to diversity and inclusion: Mama is an inclusive company, and our ambition is to recruit and promote diverse talent. Job Description 🌟 THE MISSION You are Mama’s favourite parent 💕 As our People & Culture ambassador, you create a welcoming, quirky, and friendly atmosphere for a team of several hundred. With you around, every team member feels in good hands. 👍 You ensure the Mama experience for our teams and craft a positive, stimulating environment where every person can thrive. MADE FOR YOU… ONLY IF ✨ With you, the sun is always shining—it’s all highs and blue skies! ☀️ You’re available and approachable—your office door is always open. 🙌 Confidentiality matters—you’re the team’s trusted confidant. 🤫 You spot talent easily—red chair, buzzer… it’s your turn! 🎯 You’re flexible—your working hours match the business needs. ⏰ You’re operational—you love being at the heart of the action with the team, not stuck at a desk. You have natural authority but deep down a heart of gold. 💖 YOUR LITTLE EXTRAS 🎯 You remember everyone’s birthday and always find the perfect gift. 🎁 You’re determined—you finish the marathon on time, with your best smile. 🏃‍♀️ Qualifications WHAT WE'RE LOOKING FOR 🌍 CIPD qualified (ideally up to Level 5) 🎓 Experienced HR generalist with international exposure—bonus points for South Africa 🌍 Pre-opening experience is a plus (you know how to set the stage for something amazing!) ✨ Able to think outside the box and bring creative solutions to the table 🎨 Additional Information WHAT'S IN IT FOR YOU 💖 Lots of opportunity to progress and switch it up as part of a global family of brands. Great healthcare, competitive salary, and some nice extra perks across the Ennismore family of brands! Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work The opportunity to be yourself and collaborate with other bright minds in a relaxed, innovative culture Job-Category: Talent & Culture Job Type: Permanent Job Schedule: Full-Time

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Responsibilities

As the People & Culture ambassador, the manager is responsible for creating a welcoming, quirky, and friendly atmosphere for hundreds of team members, ensuring they feel supported and well-cared for. This role crafts a positive and stimulating environment where every person can thrive, focusing on the Mama experience for the teams.