People & Culture Manager at Accor

New Orleans, Louisiana, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Jul, 26

Salary

0.0

Posted On

10 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Employee Relations, Conflict Resolution, Benefits Administration, Performance Management, Workplace Safety, HRIS, Talent Management, Communication Skills, Interpersonal Skills, Negotiation, Organizational Skills, Problem Solving, Employment Law, Onboarding, Microsoft Office Suite

Industry

Hospitality

Description

Company Description Fairmont Hotels & Resorts is a renowned luxury hotel brand with a global presence and a commitment to creating lasting memories for our guests. With over 30,000 colleagues worldwide, we are dedicated to delivering exceptional service, fostering a culture of excellence, and making special happen. Hotel Overview: Located in the heart of downtown Fairmont New Orleans will be an impressive new addition to Fairmont’s luxury portfolio, offering 250 luxury guest rooms, four food & drink venues, a rooftop pool with expansive views of the city, more than 19,000 square feet of function space, and a 10,000 square-foot spa. This property is destined to become an illustrious destination in the Central Business District, nearby the city’s renowned and historic French Quarter. Job Description Assist in enhancing colleague engagement by supporting hotel committees and organizing colleague functions, events, and celebrations that promote connection and morale Support internal and external employer branding efforts by contributing to LinkedIn, Intranet, and internal communications as a social media ambassador Assist in the development and implementation of workplace safety programs to ensure compliance with applicable regulations, drive colleague safety awareness, and manage Workers’ Compensation claims as needed Support Departmental Leaders in analyzing colleague feedback and translating insights into actionable plans that improve engagement, performance, and the colleague experience Partner with management to address employee relations concerns, conduct fair and timely investigations, resolve conflicts, and ensure all actions comply with local, state, and federal labor and employment laws Support benefits administration processes, including onboarding and life‑event changes, employee inquiries, vendor coordination, and timely benefits billing reconciliation Deliver and facilitate learning programs at the hotel, brand, and corporate levels, ensuring a consistently engaging onboarding experience and ongoing colleague development Assist in all areas as necessary within the People & Culture Department Qualifications Excellent verbal and written communication skills Strong interpersonal, negotiation, and conflict‑resolution abilities Exceptional organizational skills with a high level of attention to detail Demonstrated analytical and problem‑solving capabilities Ability to effectively prioritize workload and delegate responsibilities when appropriate Proven ability to act with integrity, professionalism, and confidentiality at all times Thorough working knowledge of employment‑related laws, regulations, and best practices Proficiency in Microsoft Office Suite or similar software Experience with, or the ability to quickly learn, HRIS and talent management systems Education and Experience Minimum of two (2) years of human resource management experience preferred SHRM‑CP or SHRM‑SCP certification highly desired Additional Information Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Job-Category: Talent & Culture Job Type: Permanent Job Schedule: Full-Time

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Responsibilities

The People & Culture Manager will support colleague engagement, event planning, and internal communications to foster a positive workplace culture. They will also manage employee relations, ensure compliance with labor laws, and oversee benefits administration and safety programs.