People & Culture Manager at Accor
Cape Town, Western Cape, South Africa -
Full Time


Start Date

Immediate

Expiry Date

17 May, 26

Salary

0.0

Posted On

16 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

People & Culture Ambassador, Welcoming atmosphere creation, Confidentiality, Talent identification, Flexibility, Operational focus, Natural authority, CIPD Qualified, Generalist HR, International experience, Pre-opening experience, Creativity

Industry

Hospitality

Description
Company Description MAMA? Founded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co-founders of Club Med), Mama Shelter is a creator of living spaces and a daily director! These are atypical places, where everyone feels at home, places born of a blend of influences, freedoms, sensations and emotions. Each Mama tells the story of the city in which it is located, and all influences blend together. We offer our guests a joyful atmosphere and exceptional service at an affordable price. More than just rooms and restaurants, Mama Shelter is a dynamic, a vibe: they are true urban refuges, not only aesthetically pleasing and modern but also popular, welcoming and sexy. Whatever your role, we're all here to make the customer experience as unforgettable as possible. Our mission: to bring little moments of happiness to people. Our growth has enabled us to offer our teams great career paths through internal development and international mobility, and it's not a question of diplomas or years of experience. Mama Shelter is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with Accor, founded in 2021. ------------------------------ Our commitment to diversity and inclusion: Mama is an inclusive company, and our ambition is to recruit and promote diverse talent. Job Description THE MISSION? You are the favourite parent of Mama! 💕 You are the People & Culture ambassador for a team of several hundred people through a welcoming, quirky and friendly atmosphere that you create. Our team members must be in good hands with you.👍 You ensure Mama experience for our teams and create a positive and stimulating environment for each team member. MADE FOR YOU? ONLY IF... • With you, the sun is always shining, only highs & blue skies! • Available and ready to listen, your office door is always open. 🙌 • With you we don't laugh about confidentiality, you are the band's confidant??. • You know how to identify talents; red chair and buzzer: it's your turn! • You are flexible in your schedule. Your working hours will be determined according to the needs of the business.👌 • Operational- you want to be at the heart of the action with the team, and not always alone at your desk. • You have natural authority but deep down a heart of gold. 💖 YOUR LITTLE EXTRAS: • You remember everyone’s birthday & know the perfect gift 🎁 • Determined- you finish the marathon on time and with your best smile. Qualifications What we’re looking for… CIPD Qualified ideally up to level 5 Used to working as a generalist with INTERNATIONAL experience - including South Africa Pre-opening experience ideally Able to be creative and think outside the box Additional Information What’s in it for you... Lots of opportunity to progress and switch it up as part of a global family of brands. Great healthcare, competitive salary, and some nice extra perks across the Ennismore family of brands! Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work The opportunity to be yourself and collaborate with other bright minds in a relaxed, innovative culture Job-Category: Talent & Culture Job Type: Permanent Job Schedule: Full-Time

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Responsibilities
The People & Culture Manager acts as the primary ambassador for the team, ensuring a positive and stimulating environment for several hundred people through a welcoming and friendly atmosphere. This role is responsible for managing the overall Mama experience for the teams and ensuring team members feel well supported.
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