People & Culture Officer – In Charge of Housing at Minor International

Muscat, Muscat Governorate, Oman -

Full Time

Start Date

Immediate

Expiry Date

18 Feb, 26

Salary

0.0

Posted On

20 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Human Resources, Staff Accommodation, Performance Management, Recruitment, Employee Relations, Communication, Teamwork, Problem Solving, Organizational Skills, Integrity, Safety Standards, Conflict Resolution, Administrative Tasks, Employee Engagement, Training, Legal Compliance

Industry

Hospitality

Description

Company Description Founded in 1933 in Portugal, Tivoli Hotels & Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests. Job Description WHAT WE BELIEVE AND HOW WE CHOOSE TO BEHAVE At Tivoli La Vie Muscat Hotel & Residences, we always behave in the following way: We take pride in the work we do, how we present ourselves, and how we communicate with guests and colleagues. We use our initiative and always find the best way to solve a problem for a guest or a colleague. We work as a team with colleagues across all departments to deliver the highest quality of service on all occasions. We always think of new ways to surprise and delight our guests. We treat guests and colleagues with dignity and respect; everyone is important. We hold ourselves to the highest standards of honesty and integrity. We are proud to represent our hotel and our country to guests from all over the world. WHY THIS JOB EXISTS This role exists to: Serve the needs of colleagues by ensuring the effective management of staff accommodation, including security, hygiene, and maintenance of the accommodation premises. Support the Human Resources strategy of the hotel in recruitment, performance management, staff relations, and operational HR functions. Act as the primary point of contact for accommodation-related matters, liaising with contractors, suppliers, transport providers, and other business partners. KEY DUTIES AND RESPONSIBILITIES Human Resources Responsibilities: Ensure adherence to HR operational policies and processes, continuously seeking improvement. Support recruitment, onboarding, performance management, staff discipline, and HR administration. Coordinate work permits, visas, and employee documentation. Implement corporate policies on compensation, benefits, and employee incentive schemes. Promote employee communication and engagement activities. Maintain positive relationships with staff representatives and handle grievances professionally. Housing & Accommodation Responsibilities: Manage all administrative tasks related to staff accommodation, including updates to room inventories and accommodation plans. Address associate concerns regarding accommodation, privacy, and well-being. Coordinate with cleaning and maintenance providers to ensure hygiene and safety standards. Conduct regular patrols and checks on accommodation premises, first aid equipment, fire exits, and safety protocols. Oversee transportation of associates (e.g., airport transfers) and ensure smooth movement within accommodation facilities. Manage accommodation for new associates according to hotel standards, including room allocation and onboarding arrangements. Maintain inventories and purchase requests for accommodation-related items. Assist in hotel departmental activities related to staff accommodation and welfare. Respond promptly in case of emergencies or urgent housing matters. General Responsibilities: Promote efficiency, courtesy, confidence, and high standards of social skills. Foster good inter-departmental relations and a positive workplace culture. Adhere to company and hotel rules and regulations at all times. Participate in training and development programs as required. Comply with any reasonable requests from management. Legal Responsibilities: Ensure all operations comply with legal standards and hotel policies in areas of accommodation, staff welfare, and safety. HOW YOU CAN SUCCEED IN THIS ROLE Working with Others: Show genuine interest in the welfare of hotel employees. Maintain trust and fairness, being approachable and honest. Use initiative to anticipate and exceed the needs of colleagues. Collaborate effectively with others to achieve common goals. Taking Responsibility: Conduct all business honestly and maintain confidentiality. Prioritize tasks effectively, staying organized and structured. Demonstrate professionalism, integrity, and a positive attitude under pressure. Delivering Results: Commit to meeting and exceeding performance standards. Continuously develop professional skills and competencies. Ensure all work aligns with hotel policies and procedures. Strive to provide a top-quality experience for both colleagues and guests. Qualifications • Working towards a qualification in Human Resources or related field • Previous experience in an administration role • Strong commercial/business acumen • Passion for self development

Responsibilities

The People & Culture Officer is responsible for managing staff accommodation and supporting HR functions such as recruitment and performance management. They act as the primary contact for accommodation-related matters and ensure compliance with legal standards.