JOB DESCRIPTION

Carnival UK are a leading name in the holiday sector, dedicated to delivering unforgettable holiday happiness to our guests. Our success is built on a foundation of diverse talents and perspectives, and we believe in fostering an inclusive environment where everyone can thrive.
In our continuous journey of growth and innovation at Carnival UK, we are seeking a Crew Data Analyst to bring fresh insights and expertise to our People department.

WHAT YOU’LL BRING

Your unique background and skills are what will make you stand out. We’re looking for:

• Strong with Microsoft Office (specifically Power BI)
• Systems support experience
• Experience in change management and continuous improvement
• Self-motivated – delivers consistent performance
• Clear and concise communicator – excellent verbal and written communication skills
• Resilient – ability to work under pressure and meet deadlines

APPLICATION GUIDANCE

Diversity is our strength, and we encourage applications from those with varied experiences, whether you meet every listed requirement or not. If you’re passionate about People and looking for an opportunity to grow, we’d love to hear from you.

ABOUT US

Holidays are one of life’s greatest pleasures. Having the chance to relax, escape and explore is a magical thing. And there is no better holiday than a cruise.
No one knows cruising like Carnival UK, where talented people from across the globe come together to create unforgettable holiday happiness. As part of the world’s largest holiday travel and leisure company, we take enormous pride in bringing to life two of the most iconic brands from Britain’s rich seafaring heritage, P&O Cruises and Cunard. Collectively they have been delivering unbridled joy, boundless adventure and lifelong memories to millions of people for over 350 years. And in a multi-million pound global holiday market, where cruising has barely scratched the surface, we have the opportunity to do that for many, many more people.
Our diverse yet tight knit teams share high standards, heartfelt values and passion for our purpose. Our Culture Essentials describe the expectations we have for ourselves and of each other, in building a culture that supports safe, sustainable, compliant operations and celebrates diversity, equity and inclusion.
It’s through the successful delivery of these extraordinary travel experiences for our target markets and our distinctive culture, that we hope to become Travel’s Employer of Choice.

ROLE OVERVIEW

The Crew Data Analyst and Dashboard Developer will ensure confidence in the team’s offerings by providing consistent, accurate and complete data and MI from the fleet people data systems.
Working with key stakeholders, ensure that the production of fleet MI meets the business needs and that all scheduled activity is completed as agreed. Support end users in the provision of self service reporting and dashboarding, working with them to ensure ongoing development and training is in place.
MI will include the provision of a suite of metrics that track the functions offering versus the service management framework via KPI’s and SLA’s. Working with the Manager, Fleet People Data to understand business requirements and push system development of core functionality.
Champion the review of processes to fully understand both system and data requirements, escalating where there may be gaps or inefficiency.

This pivotal role will involve:

• Working with key stakeholders, understand reporting and insight opportunities across the fleet and support in setting priorities for development.
• Creation, provision and ongoing development of management dashboarding to ensure readily digestible MI that adds value to the business
• Work with Consultant, Fleet People Systems to identify system developments and initiatives that will improve the accuracy and automation of end user requirements (e.g. WFP)

This role is positioned at CUK09 level within our organisation and is available on a full-time, permanent basis. We offer hybrid work including up to two days from home.

Working with us means more than just a role in the People team. It’s about being part of a team that values well-being and personal growth. Here’s what we offer:

• Employee Discounted Cruising plus Friends and Family offers
• Minimum 25 days leave, bank holiday allowance and holiday trading scheme
• Recognition scheme with prizes and awards
• Regular office events including live entertainment, lifestyle events and charity partner fundraisers
• Extensive learning and development opportunities
• Employee-led networks
• Employee Assistance and Wellbeing programmes
• Company paid Health Cash Plan and health assessment
• In-house Occupational Health help and access to digital GP
• Life Assurance
• Parental and adoption leave
• Employee Shares Plan
• Electric Car and Cycle to Work schemes
• Onsite restaurant offering range of healthy cooked and grab and go meals
• Discounted retail and leisure via discounts portal
• Contributory Defined Contribution Pension scheme
• A friendly welcome with help settling i