Job Advert
Are you passionate about driving strategic delivery, continuous improvement and governance across People functions? As Pinnacle Pet Group continues to grow, we’re looking for a People Delivery and Governance Manager to lead the coordination, tracking, and reporting of all People initiatives, ensuring they are delivered on time, to high standards, and aligned with organisational priorities.
This role is hybrid, with weekly presence in our London Paddington office required.

OUR WISH LIST OF YOUR PREVIOUS EXPERIENCE:

• Proven programme/project management experience, ideally in HR or corporate services.
• Experience in process mapping and improvement
• Strong governance, reporting, and risk management skills.
• Excellent stakeholder engagement and communication.
• Analytical mindset and proficiency in project tools.
• Experience in process improvement and audit support
• Understanding of HR operations and compliance

QUALIFICATIONS

• Lean Six Sigma (Green Belt or higher), or another recognised continuous improvement qualification, is desirable to support process optimisation and delivery excellence.

What you can expect from us:

• 24 Days holiday, increasing with length of service, your birthday off plus the option to buy extra days holiday as part of our flexible benefits offering.
• 2 days paid charity volunteering
• Flexible working arrangement– choose a working setup that works for you
• Pension scheme 5% Employer 3% Employee contributions
• Life Insurance
• Dedicated learning department to support your induction with us.
• Opportunity to learn from experienced professionals and gain valuable experience.
• Option to join your team and company social events.

• Own and manage the People function delivery roadmap.
• Track progress, risks, and KPIs across initiatives.
• Provide governance oversight and support audits.
• Streamline processes and manage interdependencies.
• Partner with senior stakeholders to drive delivery outcomes.