People Experience Assistant at Feeding America Eastern Wisconsin

Appleton, Wisconsin, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Feb, 26

Salary

0.0

Posted On

07 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Human Resources, Organizational Skills, Communication, Problem Solving, Teamwork, Confidentiality, Attention to Detail, Initiative, Empathy, Inclusivity, Event Coordination, Inventory Management, Office Management, Time Management, Adaptability

Industry

Non-profit Organizations

Description

Description Feeding America Eastern Wisconsin is the leading local hunger-relief organization in the state with locations in Milwaukee and Appleton. Founded in 1982 by the Rotary Club of Milwaukee, Feeding America Eastern Wisconsin is a local and independent member of the Feeding America network. Driven by our mission to solve hunger, we are bringing more people together around the table to collaboratively address the root causes of hunger. Together with our network partners, we serve nearly half a million food-insecure people across 35 counties in eastern Wisconsin each year. JOB PURPOSE: The People Experience Assistant plays a critical role as the first point of contact for visitors, volunteers, and partners at Feeding America Eastern Wisconsin (FAEW). This position supports the day-to-day operations of the organization by performing a blend of administrative, customer service, human resources and financial functions. The role ensures seamless front desk operations, maintains a welcoming environment, and contributes to FAEW’s mission of ending hunger with professionalism, compassion, and efficiency. What You’ll Do Create a warm, welcoming environment for all visitors, volunteers, and staff. Manage the front desk, including greeting guests, answering phones, and directing inquiries to the right team member. Support the People & Culture team with recruiting tasks such as posting jobs, screening resumes, and scheduling interviews. Coordinate onboarding logistics, new hire orientations, and team events that foster connection and belonging. Maintain organized systems for HR files, office supplies, and IT assets to support smooth daily operations. Process and track incoming donations (monetary and food) with professionalism and accuracy. Manage mail and package distribution, ensuring efficient and timely handling. Support communication efforts, staff celebrations, and internal engagement initiatives. Contribute to a positive, team-oriented work environment. Who You Are A welcoming and approachable professional who thrives in a people-facing role. A strong communicator with a friendly, service-minded approach to every interaction. Highly organized and detail-oriented, with the ability to juggle multiple priorities gracefully. A problem-solver who anticipates needs and takes initiative to improve systems and processes. Discreet, dependable, and trusted to handle confidential information with care. Team-oriented, adaptable, and energized by helping others succeed. Grounded in empathy and aligned with FAEW’s mission to end hunger and strengthen communities. Someone who values inclusivity and enjoys building a workplace where everyone feels seen, respected, and supported. ESSENTIAL DUTIES and RESPONSIBILITIES: Answer and route phone calls to appropriate staff members in various departments. Assist with day-to-day HR functions, including screening resumes and coordinating interviews. Support onboarding for new hires, preparing materials, and scheduling orientation sessions. Schedule HR-related meetings, interviews, and events. Assist in the preparation and distribution of policy updates, employee handbooks, and other materials. Help organize team-building activities, company meetings, and holiday events. Maintain and oversee the FAEW apparel inventory. Handle sensitive information and ensure confidentiality in all HR-related matters. Support employee surveys, collaboration initiatives, and follow-up actions as directed. Oversee the management of incoming and outgoing mail to ensure efficient distribution. Handle in-person monetary and food donations with care and professionalism. Maintain inventory and order office supplies for staff as needed. Oversee IT asset inventory tracking and office equipment allocation. Clean and maintain common areas such as the front lobby, mailroom, and kitchen. Develop and maintain an organized office filing system. Carry out a variety of special projects as assigned. Other duties as assigned. An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position MINIMUM QUALIFICATIONS: Commitment to understanding and supporting FAEW’s mission, vision, and effective actions to end food insecurity and its causes. Demonstrate the ability to successfully interact with individuals of different cultural backgrounds and beliefs, which include willingness to try and understand and be open-minded of differing opinions and views. High school diploma or equivalent related experience, preferred One to three years of customer service and/or HR experience. Strong organizational skills with ability to perform and prioritize multiple tasks with excellent attention to detail. Professional presentation and phone etiquette. Excellent interpersonal, written and verbal communication skills. Demonstrated proactive approach to problem-solving and strong decision-making capability. Team-oriented, resourceful, and capable of working independently when necessary. Forward-looking thinker who seeks opportunities and proposes solutions proactively. Demonstrate the ability to successfully interact with individuals of different cultural backgrounds and beliefs, which include willingness to try and understand and be open-minded of differing opinions and views. Able to handle confidential information with discretion. Demonstrated ability to achieve high-performance goals and meet deadlines in a fast-paced environment. Forward-looking thinker, who actively seeks opportunities and proposes solutions. Ability to exercise good judgment and professionalism in a variety of situations. PHYSICAL AND MENTAL DEMANDS: While performing the duties of this job, the employee is frequently required to sit, talk and/or hear, and/or use hands to finger, handle, or touch objects, tools, or controls. The employee is occasionally required to stand, and/or walk. The employee must occasionally lift and/or move up to 10 pounds while moving files or small packages. Specific vision abilities required by this job include close vision and the ability to adjust focus. The mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position. Protective Clothing Required: None WORKING ENVIRONMENT: Work is performed in an office environment. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position. Feeding America Eastern Wisconsin, Inc. is an equal opportunity employer. FAEW prohibits discrimination against any applicant or employee on the basis of age, race, color, creed, religion, disability, sex, marital status, sexual orientation, national origin, ancestry, citizenship, arrest or conviction record, veteran status, or any other characteristic protected by applicable law.

Responsibilities

The People Experience Assistant manages front desk operations, greets visitors, and supports the People & Culture team with recruiting and onboarding tasks. This role also processes donations and maintains organized systems for HR files and office supplies.