Primary Location
VIC - Melbourne - 655 Collins St
Job Description Summary
An exciting opportunity has arisen for a People & Experience (HR) Consultant to join Service Stream in our Telecommunications division based in Melbourne CBD!
About the Role
We are looking for a HR Consultant to join our Telecommunications division where you will play an integral role providing quality first line HR advice and support to our teams and leaders. Our Head Office, located directly across from Southern Cross Station, offers a vibrant environment featuring a balcony, BBQ area, collaborative and quiet spaces, and plenty of natural light.
About Us
Service Stream is an equal opportunity ASX-listed business that develops and operates Australia’s essential services networks across telecommunications, utilities, transport, defence, and social infrastructure industries. We keep communities connected.
You will join an inclusive network of HR professionals in our People & Experience cohort who will support your career and value your insights on initiatives across Service Stream.

Benefits Of Working With Us Include

• Flexible Working - at Service Stream, all flexibility requests are genuinely considered. This position offers hybrid working.
• Growth – We are growing and there are opportunities for your career development across our business units.
• Discounts - Employee rewards program and employee discounts across hundreds of businesses such as Woolworths, Air BNB, The Iconic, JB HI-FI, Dan Murphys, Bupa Health Care, Specsavers and many more! We also offer access to novated leasing.
• Paid Leave - Parental, cultural, community service, study, corporate volunteering and purchased leave available.
• Culture – we are committed to fostering a workplace culture that values diversity and inclusion. We celebrate excellence through our Kudos Awards, and significant milestones from 5 years of service are rewarded.

About The Role
In this role you will work as part of a team that is dedicated to supporting the division.

Your key responsibilities will include:

• Providing HR advice and support to the business unit Managers.
• Contributing to the continuous improvement of people processes and delivery.
• Facilitating HR support including recruitment, change management, performance management and succession planning.
• Supporting with activities related to the HCM system Workday.
• Supporting with delivering facilitated training initiatives as part of program implementation.
• Supporting with industrial matters including EBA negotiations and disputes and Fair Work claims to minimise cost and reputation exposure.
• Supporting with providing guidance and support to the business unit in relation to management of ER and IR cases, including preventative actions and key learnings.

About You

Our ideal candidate will have:

• Experience in providing generalist HR and/or employee relations advice.
• Ability to partner with stakeholders, with strong communication and influencing skills.
• An understanding of industry best practice in terms of recruitment, promotion, skills development, conditions of employment and HR policies.
• Excellent organisation, prioritisation, and problem-solving skills.
• Prior experience with a large blue-collar workforce would be advantageous.
• Tertiary qualifications in Human Resources or related field would be highly desirable but not essential.

How To Apply
Please submit your interest with the apply button. We celebrate diversity at Service Stream and would welcome applications from people who identify as Aboriginal and/or Torres Strait Islander, people with a disability or neurodivergence, and those from LGBTIQA+, Veteran or other diverse groups.
Feel free to email Talent.Corporate@servicestream.com.au for any inquiries on how we can best support you with reasonable adjustments to the recruitment process and a designated person will contact you regarding your inquiry.
Department
People & Culture
How to Apply
If this sounds like you apply now to the Service Stream Recruitment Team via the online application button

• Providing HR advice and support to the business unit Managers.
• Contributing to the continuous improvement of people processes and delivery.
• Facilitating HR support including recruitment, change management, performance management and succession planning.
• Supporting with activities related to the HCM system Workday.
• Supporting with delivering facilitated training initiatives as part of program implementation.
• Supporting with industrial matters including EBA negotiations and disputes and Fair Work claims to minimise cost and reputation exposure.
• Supporting with providing guidance and support to the business unit in relation to management of ER and IR cases, including preventative actions and key learnings