People (HR) Administrator at Jarrolds

Norwich, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

18 Jul, 26

Salary

23660.0

Posted On

19 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

HR administration, Communication skills, Attention to detail, IT skills, Recruitment support, Onboarding, Offboarding, Data entry, Process improvement, Task management, Confidentiality, Customer service

Industry

Facilities Services

Description

The Jarrold Group is a well-loved Norfolk business comprising training, facilities management, logistics, marketing and property management businesses, as well as our flagship retail store in Norwich City Centre. We pride ourselves on the services we offer to our clients and customers and believe that keeping people at the heart of the business drives our success. We are looking for a highly organised and proactive HR Administrator to join our wonderful People team. This is a full‑time position working 5 days per week, based in our office at St James’ Mill in Norwich, with some work carried out from our retail store on London Street. As an integral part of the team, you will provide essential administrative support across the employee lifecycle, helping to ensure our people processes run smoothly, accurately and efficiently. The role will include: Acting as a first point of contact for routine employee and manager queries Managing HR inboxes and task queues, ensuring queries are completed or escalated appropriately Preparing standard HR documents such as offer letters, contracts and contract variations Maintaining accurate employee records and ensuring HR systems are kept up to date Coordinating recruitment administration including scheduling interviews and corresponding with candidates Supporting the onboarding and offboarding processes, including preparing and sending out documentation, ensuring pre-employment checks are completed and supporting with induction processes Tracking key people processes such as probation reviews and ensuring timely completion Supporting the People team with general administration, reporting and supporting wider HR initiatives Helping to organise and maintain shared files, documentation libraries and HR resources The ideal candidate will: Have experience in an administrative role, ideally within HR but not essential Be highly organised with excellent attention to detail Enjoy delivering a helpful, responsive service Have strong communication skills, both written and verbal Be confident using systems with good general IT skills Be confident in improving and updating administrative processes Be able to manage multiple tasks and priorities in a busy environment Be professional and able to handle sensitive and confidential information appropriately Bring a positive, collaborative and proactive approach What we can offer At Jarrolds we truly value our colleagues, and we try to make sure everyone who works here feels well looked after. These are some of the many great benefits you will have access to when you join us: Salary of £23,660 per annum (FTE) 28 days annual leave (inclusive of bank holidays) Generous colleague discount for our stores Free colleague car park within walking distance of our main store Wellbeing: employee assistance programme A generous (optional) workwear discount in store Exclusive local discounts on a range of local restaurants and shops One paid volunteering day per year We’re proud to support inclusive hiring practices that celebrate diversity, promote equal opportunities, and ensure fairness for all. Location Norwich, Norfolk Department People Team Employment Type Full-Time - Permanent Minimum Experience Entry-level

Responsibilities

The HR Administrator will provide essential administrative support across the employee lifecycle, including managing HR inboxes and preparing standard HR documentation. They will also coordinate recruitment processes, assist with onboarding and offboarding, and maintain accurate employee records.