OUR COMPANY:

EOS IT Solutions is a family run Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.
We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

WHAT YOU WILL DO:

As a People Operations Associate at EOS IT Solutions, you will be at the heart of our talent acquisition efforts, ensuring every new hire experiences a smooth, professional, and welcoming start to their journey with us. You will be responsible for orchestrating the onboarding process from offer acceptance through to the employee’s first day and beyond, acting as a trusted liaison between new hires, hiring managers, and internal teams.
You will work closely with the HR Director and Talent Acquisition team to deliver a best-in-class onboarding experience that reflects our values of transparency, quality, and global simplicity. Your role will be instrumental in maintaining operational excellence, ensuring compliance with client-specific requirements, and fostering a culture of engagement and belonging from day one.
This is a dynamic, people-focused role that requires exceptional organizational skills, a proactive mindset, and a passion for delivering outstanding candidate and employee experiences.

KEY RESPONSIBILITIES:

• Partner with senior HR and Talent Acquisition team members to support end-to-end hiring and onboarding processes across multiple regions.Lead and manage the onboarding lifecycle for new hires, ensuring all steps are completed accurately, timely, and in alignment with EOS standards and client expectations.
• Serve as the primary point of contact for new employees, providing guidance, support, and a welcoming experience throughout their onboarding journey.
• Coordinate and conduct engaging new hire orientations in collaboration with the HR team, ensuring alignment with company culture, policies, and procedures.
• Maintain meticulous records and ensure data integrity across all onboarding documentation and HR systems.
• Initiate and oversee background checks, ensuring compliance with internal policies and client-specific requirements.
• Collaborate cross-functionally with internal departments—including IT, Operations, and Client Services—to ensure all onboarding logistics are executed seamlessly.
• Monitor onboarding progress and proactively address any delays or issues, escalating when necessary to maintain service excellence.
• Support continuous improvement initiatives by identifying opportunities to enhance onboarding workflows and candidate experience.
• Represent EOS at hiring events and career fairs, contributing to brand visibility and talent pipeline development.