• Act as the primary point of contact for employees and contractors across UK onboarding, changes, and offboarding activities, ensuring an excellent experience at every stage.
• Facilitate onboarding activities, such as our UK induction programme, to ensure an exceptional new hire experience.
• Continuously assess and enhance the employee lifecycle experience for team members and managers across systems, procedure, and communications.
• Process and track compliance items related to onboarding, including UK right to work checks and pre-employment background checks.
• Draft and manage employment documentation such as job change letters, and contract amendments, ensuring timely acknowledgment and accurate document storage in HiBob.
• Prepare, issue, and track employment contracts for new hires and job changes, chasing signatures and keeping records up to date.
• Coordinate the set-up and scheduling of training sessions and learning programmes, managing logistics, invites, and completion tracking.
• Coordinate and own life events and birthday gifts for employees.
• Act as a system administrator and vendor partner for Zinc, HiBob, and Emtrain.
• Collaborate cross-functionally and support the Lead People Partner with strategic and ad-hoc initiatives.
• Build and maintain collaborative relationships with our People team (Lead People Partner, Senior People Partner, Senior Payroll Specialist and Compensation & Benefits analyst), as well as Managers, IT, Finance, and Legal.

Reporting & Insights

• Act as the primary point of contact for reporting and insights requests from internal and external partners.
• Support the delivery of people data insights by running reports and creating dashboards in HiBob with accuracy and attention to detail.
• Respond to reporting requests from the People team and business partners, ensuring clarity, timeliness, and alignment with stakeholder needs.
• Help maintain data quality by flagging inconsistencies and assisting with routine audits and clean-up efforts.
• Learn and apply basic automation and process improvement techniques to streamline recurring reporting tasks.
• Contribute to core People processes by providing reporting support and identifying ways to improve the team member data experience.

Compliance and Risk Efforts

• Conduct regular right to work and pre-employment compliance audits to protect against potential auditing risks, working alongside the Lead People Partner.
• Support ad-hoc efforts such as external audits and operational hygiene projects.
• Review onboarding and job change related compliance materials on a monthly basis to ensure accurate completion by the team member and appropriate capture in HiBob and the employee folder.
• Maintain SOPs and process documentation, regularly ensuring updates are reflected in our documentation.
• Maintain excellent working partnerships with Legal, our People Partners,