People Operations Business Partner at PDQ

South Salt Lake, Utah, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Feb, 26

Salary

0.0

Posted On

20 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

People Operations, Coaching, Employee Relations, Performance Management, Organizational Health, Communication, Trust Building, Problem Solving, Data Analysis, Team Dynamics, Culture Building, Talent Planning, Onboarding, Flexibility, Judgment, Collaboration

Industry

Software Development

Description

Job Description: Before you apply, please note: This is an onsite role open to candidates within commuting distance of our South Salt Lake City headquarters. People Ops Business Partner As PDQ’s first dedicated People Ops Business Partner, you’ll play a foundational role in shaping how People Operations supports departments directly. You will support our R&D teams as a trusted advisor, coach, and connector — helping leaders build high-performing, healthy teams while ensuring employees feel supported, informed, and aligned with PDQ’s values. What you’ll be doing Build strong, trust-based relationships with leaders and employees, becoming a go-to resource for support, guidance, and problem-solving. Partner closely with R&D leaders through regular consultation on team health, performance expectations, culture, and organizational needs. Use people data and engagement survey insights to identify themes, recommend actions, and support leaders in following through on improvements. Coach managers on performance management, feedback, development, team dynamics, and maintaining high performance standards. Support employee relations matters with discretion and fairness, conducting or supporting investigations and recommending appropriate actions. Provide guidance during organizational changes, helping teams navigate transitions with clarity and stability. Act as a bridge between R&D and the broader People Ops team, ensuring clear communication, alignment, and smooth execution of People programs and processes. Foster a strong, values-aligned culture within R&D through partnership, coaching, and clarity of PDQ’s expectations and ways of working. Support talent planning, onboarding, leveling discussions, and other team-based programs within R&D. Collaborate with the Director of People Operations to design and refine PDQ’s People Partner program, including playbooks, communication practices, and partnership norms. Navigate ambiguous situations with judgment, flexibility, and a calm, solutions-oriented approach. Who you are You are a thoughtful, empathetic, and trusted partner who builds credibility through strong judgment, active listening, and a balanced, people-centered approach. You build strong engagement and culture, taking care of people to support them doing their best work. You can hold both employee experience and business needs at once — and help leaders do the same. You communicate clearly and handle sensitive conversations with confidence and care. You are proactive, dependable, and comfortable influencing leaders, especially in moments that require clarity or coaching. Above all, you help teams live PDQ’s values through everyday actions, and you take pride in creating a positive, high-performing environment for both employees and managers. We're looking for people who have 4–6 years of experience in a People Partner, People Ops Business Partner, HRBP, or related role. Experience supporting technical teams or partnering with R&D, Engineering, or Product organizations. Strong understanding of employee relations, performance management, coaching, and organizational health. Demonstrated ability to build trust and influence leaders through insight, communication, and sound decision-making. Experience analyzing people trends and engagement feedback to recommend and drive improvement plans. Excellent communication skills with the ability to navigate sensitive topics with discretion and professionalism. Comfort working in fast-growing, evolving environments with shifting priorities. A collaborative, flexible mindset and the ability to work effectively with People Ops partners, leaders, and employees. A commitment to fostering a positive, values-driven, high-performance culture across R&D. PDQ Perks & Benefits: PDQ offers all of the great perks and benefits you'd expect from working at a very cool tech company, and even some you might not expect, including: 4-Day Work Week Equity Managers who champion professional development 100% Premium Coverage for medical, dental and vision for you and your dependents 100% Premium Coverage for Short Term Disability, Long Term Disability, Life, and AD&D Insurance Company Match of the first 6% of your employee deferrals Flexible Paid Time Off Policy that treats you like the adult that you are Health Savings Account (HSA) and wellness incentives Quarterly Company Values Award (team member nominated) PDQ is proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. If you would like to request reasonable accommodation for a medical condition or disability during any part of the application process, please contact hr@pdq.com. The majority of PDQ's full-time roles do not qualify for sponsorship of employment visas such as the H-1B visa. This applies to scenarios where a candidate might possess temporary work authorization during their schooling or after graduation (e.g., CPT, OPT), but would require H-1B visa sponsorship within a few years of employment to retain eligibility for employment.

Responsibilities

As a People Operations Business Partner, you will support R&D teams by building strong relationships and providing guidance on team health and performance. You will also act as a bridge between R&D and the broader People Ops team to ensure alignment and execution of people programs.