At Luscii, we believe better care starts at home - which is possible through our technology, that should empower, not overwhelm. Every measurement a patient takes, every lesson they read, every message sent through our app; it’s all part of a carefully crafted program that helps doctors provide care at a distance. But none of that would be possible without solid operations behind the scenes.
As our new People & Operations Coordinator, you will be the bridge between the content that patients see in our app and the systems and people that keep Luscii running. You will support the creation of health programs that help patients manage their conditions independently. And besides, you are also taking care of the internal tools, processes, and logistics that allow our team to do their best work in terms of operations, HR, et cetera. With all operational activities, you are making sure that everything runs smooth and subtle.
Whether you’re simplifying complex medical input into clear patient content, helping colleagues get onboarded, or keeping our systems audit-ready; your work helps create the foundation for better, smarter healthcare around the world.

You will be working on all operational area’s within Luscii and your your duties will include the following, in addition to a variety of day-to-day tasks and responsibilities:

• Build and maintain health programs in the Luscii app, including patient-friendly questionnaires, measurements, and lessons in close collaboration with healthcare professionals.
• Translate medical input into clear, accessible content that empowers patients and supports doctors in providing remote care.
• Provide HR and people operations support, such as contracts, payroll, time-off tracking, and smooth onboarding/offboarding.
• Manage tools, access, and assets to keep our team equipped, secure, and audit-ready. From ISO documentation to privacy-compliant internal tools and from security trainings to other mandatory courses all Lusciians will have to follow.
• Take care of internal logistics and resources, ensuring workspaces, devices, and documentation are organised, accessible, and support a productive team environment.

You will be working on all operational area’s within Luscii and your your duties will include the following, in addition to a variety of day-to-day tasks and responsibilities:

• Build and maintain health programs in the Luscii app, including patient-friendly questionnaires, measurements, and lessons in close collaboration with healthcare professionals.
• Translate medical input into clear, accessible content that empowers patients and supports doctors in providing remote care.
• Provide HR and people operations support, such as contracts, payroll, time-off tracking, and smooth onboarding/offboarding.
• Manage tools, access, and assets to keep our team equipped, secure, and audit-ready. From ISO documentation to privacy-compliant internal tools and from security trainings to other mandatory courses all Lusciians will have to follow.
• Take care of internal logistics and resources, ensuring workspaces, devices, and documentation are organised, accessible, and support a productive team environment

… probably doesn’t exist. But if you recognise yourself in many of the points listed below, we warmly encourage you to respond. Above all, let us know how you envisage this role and how you can contribute to what we do at Luscii.

• A passion for healthcare, people ops and creating great content.
• A love for structure, organization, and solving problems efficiently.
• A proactive and reliable approach. You don’t wait for things to break before improving them.
• Experience or strong interest in HR and/or healthcare.
• The ability to switch between detail-oriented admin work and creative content writing.
• Excellent communication in both Dutch and English.
• A friendly, approachable style combined with the confidence to say no when needed.
• Comfort with setting priorities and asking the right questions to move forward