People Operations Coordinator

at  Public Trust

At Public Trust, we take pride in our purpose of empowering all New Zealanders to build and protect their legacies.
Public Trust is New Zealand’s largest and most experienced trustee services organisation. We provide specialist advice and care across a range of trust, estate management and investment services to New Zealanders. As an Autonomous Crown Entity, we have an important role to play in guiding and supporting Kiwis, which we’re fulfilling by building a strong, sustainable, and growing business.

KO WAI MĀTOU | ABOUT US

We are a people business and recognise that diversity of our own people is essential in the service of the range of communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive.
Public Trust is New Zealand’s largest trustee services organisation. As an Autonomous Crown Entity, Public Trust was established in 1873 to provide all New Zealanders with independent and reliable trustee services. We have over 400 employees operating from 23 customer centres.
Our values: People are at the heart of everything we do | We make the tricky seem simple | We are better when we work together | We have the courage to make a difference

KO TE TŪRANGA MAHI | ABOUT THE ROLE

At Public Trust people are at the heart of what we do, we invest a lot in finding, developing, and supporting our people to perform at their best. The People Operations Coordinator contributes to this by managing various administrative tasks and ensuring smooth people processes.
You will be responsible for maintaining employee data, facilitating onboarding/offboarding/employee changes, and acting as a bridge between employees and leaders with response to first line people related queries and upskilling our people on policy and legislation. This role is pivotal in ensuring we create an experience for our leaders and people that reflects our culture of care and supporting the efficiency of the People Team.

You have a background in HR or People Operations, with experience in managing administrative tasks and supporting people processes. You are detailed orientated and highly organised, ensuring accuracy in all documentation and data management.

• You might have a tertiary qualification in human resources or a related field, and/or 1-2 years’ experience in a related position
• You possess excellent communication skills, both written and verbal, and have no reservations in picking up the phone to colleagues at all levels to see a process through to the end.
• You are proactive and can identify opportunities for process improvements, driving efficiency and automation in people operations.
• You are a team player, willing to support your colleagues and contribute to the overall success of the People Team.
• You have a good understanding of HR policies, processes and legislation and can provide guidance and advice to leaders and employees.
• You are adaptable and can handle multiple tasks simultaneously, prioritising effectively to meet deadlines