People Operations Coordinator at URBAN LEAGUE OF GREATER SOUTHWESTERN OHIO

Cincinnati, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

29 Mar, 26

Salary

0.0

Posted On

29 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Payroll Management, Benefits Administration, Compliance, Onboarding, Offboarding, Employee Experience, Emotional Intelligence, Organizational Skills, Communication Skills, HRIS, Microsoft Office Suite, Confidentiality, Attention to Detail, Collaboration, Adaptability, Recruiting Support

Industry

Non-profit Organizations

Description

Job Details Level: Experienced Job Location: CINCINNATI, OH 45229 Position Type: Full Time Education Level: 2 Year Degree Job Category: Other Position Summary The People Operations Coordinator plays a critical role in supporting the employee experience and ensuring smooth HR operations. This position is responsible for managing payroll, benefits administration, compliance, onboarding/offboarding, and providing administrative support to the department. The ideal candidate is highly organized, detail-oriented, and demonstrates professionalism, discretion, and confidentiality in all interactions. Key Responsibilities Payroll & Benefits Administration Process and manage payroll accurately and on time. Own benefits administration, including open enrollment and ongoing employee support. Be the point-of-contact with carriers and vendors for benefits-related matters. Administer COBRA and process all leave of absences. Reconcile benefits and ensure accurate reporting. Manage PTO tracking and related inquiries. Review and administer reimbursements for authorized health and wellness activities, including gym memberships and mental health subscriptions. Manage the wellness incentive program and ensure staff reimbursements are accurate. Employee Experience & Engagement Lead internal health and wellness initiatives aligned with Urban League values. Assist employees with HR-related questions and provide timely support, including employee handbook guidance and updates. Demonstrate emotional intelligence in all interactions to foster trust and engagement. Onboarding & Offboarding Manage preboarding activities, including background checks and personal referrals. Own and coordinate onboarding activities including new hire orientation to ensure smooth integration for new hires. Oversee offboarding processes to maintain compliance and a positive employee experience. Recruiting Support Assist with recruiting coordination, including scheduling interviews and conducting initial screenings. Compliance & Policy Adherence Ensure compliance with employment laws, company policies, and regulatory requirements. Maintain I-9 documentation and employee records. Keep departmental standard operating procedures (SOPs) current and accurate. Maintain confidentiality and exercise discretion in handling sensitive information. Administrative & Operational Support Provide administrative support to the Director and VP. Handle facility rentals and coordinate logistics as needed. Provide basic IT desktop support (e.g., setting up keyboards, providing cords). Process departmental invoices and manage expense reconciliation. Maintain HRIS systems and ensure data accuracy. Qualifications Qualifications Bachelor’s degree in Human Resources, Business Administration, or related field (preferred). 3+ years of experience in HR, People Operations, or similar role is required. Payroll experience with proven ability to process accurate and timely payroll. Previous benefits administration experience is required. Strong knowledge and hands-on experience working in a HRIS. Strong knowledge of payroll, benefits, and HR compliance. Excellent organizational and multitasking skills. High level of professionalism, discretion, and confidentiality. Proficiency in Microsoft Office Suite. Strong interpersonal and communication skills. Core Competencies Emotional intelligence: Builds trust and manages sensitive situations with empathy. Integrity & Confidentiality: Handles sensitive information with discretion. Attention to Detail: Ensures accuracy in payroll, benefits, and compliance tasks. Collaboration: Works effectively across teams and with external vendors. Adaptability: Thrives in a fast-paced environment with changing priorities. Commitment to Core Values: Embodies and promotes company culture and values.

Responsibilities

The People Operations Coordinator is responsible for managing payroll, benefits administration, compliance, onboarding/offboarding, and providing administrative support to the HR department. This role plays a critical part in supporting the employee experience and ensuring smooth HR operations.