People Operations Generalist at Peak Credit Union

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Full Time

Start Date

Immediate

Expiry Date

15 Oct, 26

Salary

45.23

Posted On

17 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Employee Onboarding, Employee Offboarding, HRIS Management, Payroll Administration, Compliance, Data Integrity, Employee Relations, Problem Solving, Interpersonal Communication, Analytical Skills, Confidentiality, Process Improvement

Industry

Financial Services

Description

To maintain a strong connection with our members and local communities and better understand their unique needs, we are currently considering applications from candidates residing in Oregon and Washington for all open positions. We appreciate your understanding as we focus our hiring efforts in these specific regions. And, we encourage all qualified candidates from these states to apply, as we look forward to learning more about your unique skills and experience! Where You Will Work: Remote role open to candidates residing in Washington (WA) or Oregon (OR). (Branches) Pay Range: The target hourly pay range for this position is $33.17 - $37.69. The full hourly pay range is $30.15 - $45.23. Job Overview: This position provides a positive and efficient employee experience across the full employee lifecycle while ensuring operational excellence in People Operations processes. Serves as a key point of contact for employee inquiries, manages intake and triage of requests, and supports payroll, HRIS, and compliance activities. What You’ll Do: Serves as a primary point of contact for employee inquiries, managing and responding to requests received through shared inboxes, collaboration tools, and other intake channels; triages inquiries, resolves routine issues, and escalates complex matters as appropriate. Supports the day-to-day operations of People Operations by coordinating employee lifecycle activities, including onboarding, offboarding, and employee changes, ensuring a seamless and positive employee experience. Maintains HRIS data integrity by processing employee transactions, ensuring accurate and timely updates to employee records and supporting data validation and auditing activities. Provides backup support for payroll operations, including reviewing payroll reports, assisting with payroll cycles, and supporting compliance with multi-state payroll tax requirements, as needed. Maintains documentation of payroll and People Operations processes to support internal controls, audit readiness, and business continuity. Supports compliance with federal, state, and local employment and payroll laws, ensuring proper documentation, record retention, and adherence to internal policies and procedures. Collaborates cross-functionally with teams such as Total Rewards, Finance, and Talent. Experience to ensure accurate data flow and alignment across systems and processes. Monitors trends in employee inquiries and operational workflows, contributing to the development of knowledge base content, standard operating procedures, and process improvements to enhance efficiency and service delivery. Evaluates People Operations processes, identifying opportunities for increased efficiency, improved controls, and enhanced employee experience; participates in implementation of process improvements. All other duties as assigned. When You'll Be Working: Monday through Friday during regular business hours. Qualifications: Minimum 2 years in an HR generalist or people operations role performing employee onboarding, offboarding and administration support. Bonus Points If You Have: Bachelor's degree in Business Administration, Human Resources or related field of study. PHR, SHRM-CP What You’ll Bring: Knowledge of, or ability to learn, federal, state, and local employment and payroll laws, regulations, and organizational policies and practices. Demonstrated ability to learn HRIS, payroll, and applicant tracking systems, including maintaining data accuracy and integrity. Demonstrated attention to detail and ability to ensure high levels of accuracy in data management and payroll-related processes. Demonstrated ability to manage high-volume work, prioritize competing demands, and adapt to changing priorities in a fast-paced environment. Strong analytical and problem-solving skills with the ability to identify issues and implement effective solutions. Excellent interpersonal and communication skills, with the ability to build rapport and collaborate effectively across teams and stakeholders. Demonstrated ability to work independently and collaboratively while managing multiple tasks and meeting deadlines. High degree of confidentiality, discretion, and professionalism in handling sensitive employee and organizational information. Total Rewards: This position is eligible for Full-Time Regular benefits. Employees and their eligible family members have access to a wide array of employee benefits, such as medical, dental, vision and life insurance coverage. Includes an option for Medical, Dental, and Vision insurance to be paid at a 100% by company for the employee only coverage. We also offer Health Care FSA (HCFSA), Health Savings Account (HSA) with employer contributions, and Dependent Care FSA (DCFSA). Employees also have access to Life and AD&D insurance. Employees are able to enroll in our 401k plan. Full-Time Regular employees accrue 8 hours of vacation and 8 hours of sick leave, on a monthly basis. Full-Time Regular hired employees also receive 11 paid holidays throughout the calendar year, 1 floating holiday, 16 hours of self-care time, and 16 hours of volunteer time. All benefits except 401k start the first of the month following date of hire. Employees become eligible to contribute to 401k on the first of the month following 60 days of employment. Peak Credit Union participates in E-Verify. We use E-Verify to confirm the identity and employment eligibility of all persons hired to work in the United States. For more information on E-Verify, please click here: E-Verify Participation Poster English and Spanish For more information on Right to Work, please click here: Right to Work For more information on the Fair Chance Act, please click here: Fair Chance Act Peak Credit Union is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity Posters If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email Careers@peakcu.org. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail Careers@peakcu.org. This email is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response. Equal Opportunity Employer Veterans/Disabled Equal Opportunity is the Law Posting Pay Transparency Nondiscrimination Posting When you apply to a job on this site, the personal data contained in your application will be collected by Peak Credit Union. Your personal data will be processed for the purposes of managing the Credit Union’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under state and federal law. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by the Credit Union to help manage its recruitment and hiring process. Your personal data will be retained by the Credit Union as long as the Credit Union determines it is necessary to evaluate your application for employment and as required under applicable state and federal law. Greenhouse is under contractual obligation to keep such information confidential, and the Credit Union’s privacy practices comply with all applicable state and federal laws.

Responsibilities

Manage the full employee lifecycle by handling onboarding, offboarding, and general employee inquiries. Maintain HRIS data integrity and provide backup support for payroll operations and regulatory compliance.