JOB SUMMARY
The Food Standards Agency (FSA) is a non-ministerial department of over 1600 people. We play a critical role in protecting public health and consumers’ wider interests in food across England, Wales and Northern Ireland. Our vision is an important one - to drive change, delivering “food you can trust” and working towards a healthier and more sustainable food system.
Are you ready to lead a dynamic team at the heart of the FSA?
We’re looking for an experienced and inspiring People Operations Lead to help shape the future of our newly formed People Operations function.
JOB DESCRIPTION
At the FSA, we’re proud of the impact we make every day. Our People Operations team is central to that mission – delivering exceptional, customer-focused support across the full employee lifecycle. From onboarding to payroll, from first line policy advice to system development, we keep the FSA running smoothly and our people supported.
As our new People Operations Lead, you’ll:
- Lead a large, collaborative team through a period of exciting transformation
- Drive the development of our HR systems and processes to meet evolving customer needs
- Champion a culture of continuous improvement, wellbeing, and inclusivity
- Build strong relationships across the agency to deliver strategic people priorities
- Be a visible, confident leader who brings people together to get things done
We’re looking for someone with:
- Extensive experience in people operations and employee lifecycle delivery
- A track record of leading high-performing teams and managing resources effectively
- Expertise in HR systems development and data integrity
- Excellent communication and influencing skills
- MCIPD or Level 5 Associate Diploma in People Management
If you’re passionate about people, thrive in a fast-paced environment, and want to make a real difference – we’d love to hear from you.
PERSON SPECIFICATION
Please read the attached Candidate Pack to discover further details about the role, our organisation, who we are looking for and the criteria we will assess against during the selection process.
We look forward to receiving your application and wish you every success.
QUALIFICATIONS
MCIPD OR Associate Diploma level 5 Qualified
TECHNICAL SKILLS
We’ll assess you against these technical skills during the selection process:
- MCIPD OR Associate Diploma level 5 Qualified and the commitment to achieving Chartered Membership within 12 months
- Thorough understanding of employment legislation and how this directly links to people operations, with in-depth knowledge of HR policies and processes.
EXPERIENCE
- Lead criteria: Extensive experience of working in a people operations environment responsible for the delivery of the full employee life cycle.
- Experience in the development of HR systems.
- Previous experience of leading a people operations function, actively and effectively manage workload and resources to drive delivery, while being inclusive and prioritising team wellbeing.
- Excellent communication skills, including the ability to influence and engage, to bring together individuals from across the business to deliver key objectives
EXPERIENCE
- Extensive experience of working in a people operations environment responsible for the delivery of the full employee life cycle.
- Experience in the development of HR systems.
- Previous experience of leading a people operations function, actively and effectively manage workload and resources to drive delivery, while being inclusive and prioritising team wellbeing.
- Excellent communication skills, including the ability to influence and engage, to bring together individuals from across the business to deliver key objectives
NATIONALITY REQUIREMENTS
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements
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