ABOUT THOUGHTFULL:

ThoughtFull is a Temasek-backed digital mental health company that provides seamless end-to-end mental healthcare for all through insurers and employee benefits. Through our app, ThoughtFullChat (“TFC”), individuals are empowered to proactively engage with their mental wellbeing to better themselves regardless of where their starting point is – from self-driven learning, to our proprietary one-on-one daily bite-sized coaching with mental health professionals on text, video, or in-person – we run the gamut and meet our users where they are most comfortable. After all, healthy employees make for more engaging and productive work environments.
Our vision is to make mental health a priority for everyone, every day. It’s an audacious dream, but with the right people who are courageous enough to Dream Audaciously, Do ThoughtFully, we believe that this dream can be our future reality. If you are committed to doing the best work of your lives to be the change that you want to see in this world, join us!

JOB DESCRIPTION OF PEOPLE OPERATIONS LEAD:

Thoughtfull is seeking its first People Operations Lead to support the expansion of our regional teams in Malalysia, Hong Kong, and Singapore. The ideal candidate will possess strong attention to detail and organizational skills, and the ability to effectively manage multiple concurrent projects and tasks in a fast-paced and rapidly growing environment. This position requires a meticulous and professional individual who understands how to help a business grow and scale. A positive attitude, strong ownership mentality, and excellent communication skills are essential. At Thoughtfull, we value our employee relationships and strive to provide the best experience from onboarding to becoming a Thoughtfull alumni.

REQUIREMENTS

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• 7-10 years of experience in a progressive HR role as a People Operations Leadership or HR Manager preferably in a fast-paced and rapidly growing environment.; demonstrating the ability to design and improve operational processes.

• Excellent project management and organizational skills, including the ability to effectively manage numerous concurrent projects and tasks based on analytical and decision-making abilities.
• A self-starter who takes initiative to lead and drive improvements (high-level ownership!)
• Resilience to change, respect for different work styles and approaches, and ability to manage confidential and sensitive information with discretion.
• Preference for experience in a fast-growing start-up or scale-up in the APAC region.
  Thoughtfull is an equal opportunity employer. We provide equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need, please inform us for accommodation

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• Be the first line of support to the CEO and employees, including being the subject matter expert on all HR matters such as policies and benefits

• Manage entire employment journey from the pre-boarding to offboarding flow, including overseeing our HR systems, maintaining and organizing employee records as well as HR reporting
• Serve as a people consultant and partner to employees at all levels regarding HR policies and procedures and ensure compliance with labor regulations in all countries where ThoughtFull operates
• As KL site lead, foster a positive and engaging work environment for the KL team
• Take ownership of implementing and adopting new people programs where necessary
• Work cross-functionally with Ops, Finance, and other departments to integrate people solutions and execute people projects and initiatives