JOB INTRODUCTION

Are you ready to be part of the action at one of the UK’s most iconic stadiums?
At Sodexo Live!, we bring unforgettable experiences to life – from matchdays to major events. We’re looking for an organised, energetic and people-focused People Operations Administrator to help us deliver outstanding staffing and operational support at Newcastle United Football Club.
As a People Operations Administrator, you’ll be the heartbeat of our staffing operation. You’ll support and coordinate our workforce – from recruitment and onboarding, to training, engagement, and matchday delivery. You’ll make sure we have the right people, in the right place, at the right time – and that they feel supported every step of the way. No two days are the same – you’ll work across HR, operations, hospitality, and events, always adapting to meet the pace of the business.
This is your chance to be part of the energy, excitement, and teamwork behind the scenes at one of football’s most iconic venues. It’s about being at the heart of our matchday and event workforce, ensuring our teams are engaged, supported and set up for success.

WHAT YOU’LL DO:

• Be the first point of contact for our casual and contracted staff, guiding them through recruitment, onboarding and training.
• Coordinate staffing for matchdays, concerts and corporate events – making sure we have the right people in the right place, every time.
• Carry out compliance checks, training records and payroll processes, ensuring everything runs smoothly behind the scenes.
• Bring creativity to staff engagement – from newsletters to staff socials, employability schemes and community recruitment events.
• Work with managers and teams across catering, hospitality and events to meet business needs and exceed expectations.
• Support the People Operations team on event days with check-ins, staff welfare and uniform coordination.

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering mental health and wellbeing support.
• Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
• Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
• Money Insights and financial benefits via the Salary Finance Platform.
• Save for your future by becoming a member of the Sodexo Retirement Plan
• A Death-in-Service benefit for colleagues who pass away whilst employed by Sodexo
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
• Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
• Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
• Flexible and dynamic work environmen