People Operations Specialist at Odyssey House Inc.

Salt Lake City, Utah, United States -

Full Time

Start Date

Immediate

Expiry Date

12 May, 26

Salary

0.0

Posted On

11 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

HR Administration, Data Integrity, Compensation Processing, Benefits Administration, HRIS, Attention to Detail, Compliance, Employee Lifecycle, Operational Support, Service Delivery, Team Collaboration, Problem Solving, Customer Service, Documentation, Continuous Improvement, Confidentiality

Industry

Mental Health Care

Description

Description Position Summary The People Operations Specialist provides high-quality operational and administrative support to HR Operations Managers, ensuring accurate execution of HR processes across the employee lifecycle. This role is responsible for processing employee changes, maintaining data integrity, supporting compensation and benefits transactions, and ensuring compliance with internal policies and regulatory requirements. Operating within an HRBP-led model supported by Centers of Excellence (COEs), the People Operations Specialist serves as the execution arm of People Operations—enabling HR People Partners to focus on strategic advisory work and COEs to deliver specialized programs. Odyssey House’s Core Values Integrity (I) – We do what is best for the clients and community. Always Wholeheartedness (W) – We are sincere in our commitment towards a better life for all. Connection (C) – We seek opportunities to engage with one another. Personal Growth (G) – We are curious about how to be better versions of ourselves. Schedule: Monday - Friday 9 am - 5 pm Full-Time Benefits Include: $9,000/year tuition eligibility Paid continuing education/training opportunities Monthly incentives and awards Casual dress and atmosphere Health insurance: medical, dental, vision, FSA, long & short-term disability Competitive 403b match after 1 year Accrue up to 34 paid days off annually Wellness perk: convert ½ of unused sick time to vacation at year-end Sabbatical program after 5 years of service (we pay you to take a vacation!) On-demand pay – access earned wages early (conditions apply) Extra time off & gift packages for employees after 90 days 24/7 Employee Assistance Program (EAP) for mental health and more Key Responsibilities Employee Lifecycle & Transactional Support Process employee lifecycle transactions, including new hires, transfers, promotions, compensation changes, status changes, and terminations, under the direction of the HR Operations Manager. Ensure timely and accurate data entry into HRIS and related systems, validating approvals, documentation, and effective dates. Prepare and maintain employee records in compliance with record-retention and confidentiality standards. Support offboarding processes, including system access removal, documentation collection, and coordination with Payroll and IT. Compensation & Benefits Processing Support Execute approved compensation changes, including merit increases, market adjustments, bonuses, stipends, and other pay actions, ensuring proper documentation and payroll readiness. Support benefits administration activities such as new hire enrollments, qualifying life events, and annual open enrollment processing. Assist with reconciliation of benefits data between HRIS, Payroll, and vendor platforms; escalate discrepancies to the HR Operations Manager. Support leave-related benefit coordination, including premium deductions and eligibility tracking, in partnership with HR Operations and external vendors. HRIS & Data Integrity Maintain accurate employee data in HRIS, including job codes, pay rates, FTE status, benefit eligibility, and organizational assignments. Run standard and ad-hoc reports to support audits, compliance, and operational reporting needs. Perform routine data audits to identify and correct discrepancies across HRIS, Payroll, and benefits systems. Support testing and implementation of HRIS updates, new workflows, and system enhancements. Compliance & Documentation Ensure People Operations practices align with applicable employment laws and internal policies, including wage and hour requirements, benefits eligibility rules, and documentation standards. Maintain personnel files (electronic and/or physical) in accordance with regulatory and accreditation requirements. Support internal and external audits by preparing documentation and reports as requested. Assist with compliance-related communications and employee notices as directed. Operational Support & Service Delivery Respond to employee and manager inquiries related to HR processes, status of requests, and documentation, escalating complex or sensitive issues to the HR Operations Manager. Track and manage HR service requests through ticketing systems or shared inboxes to ensure timely resolution and service-level adherence. Support People Operations process documentation, job aids, and standard operating procedures. Participate in continuous improvement initiatives to streamline workflows and improve accuracy and efficiency. Team Collaboration Partner closely with HR Operations Managers to prioritize work, manage deadlines, and support peak activity periods (e.g., open enrollment, merit cycles). Collaborate with Payroll, IT, COEs, and HR People Partners to ensure smooth handoffs and consistent execution. Maintain professionalism, discretion, and a customer-service mindset in all interactions. Requirements Required Qualifications Associate or Bachelor’s degree in Human Resources, Business Administration, or related field; or equivalent experience. 3–5 years of experience in HR administration, People Operations, or HR shared services. Experience processing HR transactions in an HRIS environment. Strong attention to detail and commitment to data accuracy. Ability to manage multiple tasks and deadlines in a fast-paced environment. High level of discretion and confidentiality. Preferred Qualifications Experience supporting HR Operations in a regulated environment (healthcare, nonprofit, government-funded programs). Familiarity with HRIS platforms such as Paylocity, Workday, UKG, ADP, or similar. Experience with benefits administration and compensation processing. HR certification (aPHR, SHRM-CP) or progress toward certification. Employment offers are contingent upon successful completion of required pre-employment screenings, which may include background checks, fingerprinting, applicable sex offender registry screenings for Adult Residential roles, and other position-related verifications. Roles requiring driving are subject to a Motor Vehicle Record (MVR) review and valid Utah driver’s license. All employees of Odyssey House are required to adhere to: Odyssey House mission, philosophy, and scope of service; Division of Human Services Code of Conduct and all other relevant service contract requirement standards; ensuring a safe environment for all clients and staff; providing exemplary customer service to both internal and external customers; fostering a positive work environment; ensuring high-quality client care within the scope of the assigned position. Each employee is expected to clearly understand roles and responsibilities regarding the following: Specific job position, time management, personnel file requirements, client record system, incident reporting, mandatory training requirements, maintaining proper client boundaries, and individual rights of clients and staff. Physical Demands of the Job: Ability to lift up to 15 lbs., drive (or adequate alternate transportation), sit for prolonged periods, and perform light to moderate physical activity at times. EEOC Statement: Odyssey House is an equal-opportunity employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Responsibilities

The People Operations Specialist processes employee lifecycle transactions and ensures data integrity within HR systems. They also support compensation and benefits processing while maintaining compliance with internal policies and regulations.