People Operations Specialists (remote, contract, East Coast only) at Job Mobz

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Aug, 26

Salary

75.0

Posted On

06 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Jira, Workday, HRIS, Ticket Management, Process Improvement, Automation, Onboarding, Offboarding, Data Entry, Internal Customer Service, Compliance Documentation, Background Check Administration

Industry

Staffing and Recruiting

Description

Company Description Employer.com is revolutionizing the hiring landscape by streamlining recruitment processes and enhancing the job search experience for both employers and candidates. As part of a distinguished family of workplace solution companies, we work alongside recruiter.com, which specializes in talent acquisition services; BountyJobs, the leading marketplace for recruitment agencies; Bench Accounting, providing seamless financial management; and Before You Apply, offering comprehensive employer branding capabilities. Job Description Our well-known AI client is hiring two People Operations Specialists to join their People Services team within Data Solutions. This is a high-volume, operational role for someone who thrives in fast-paced startup environments and enjoys solving problems through process improvement and automation. You will serve as frontline support for employees, handling a large volume of tickets and requests daily while maintaining exceptional accuracy and attention to detail. What you’ll do Manage high volume of People Services tickets in a Jira-based ticketing system Perform administrative tasks in Workday (HRIS) Execute data entry and spreadsheet-heavy operational work with extremely high accuracy Provide employee-facing support (internal customer service) Support onboarding workflows and contractor onboarding/offboarding as you ramp Identify and implement process improvements, including automation opportunities using AI tools Take on additional operational projects based on team needs Qualifications East Coast only (firm) Jira and Workday are a MUST At least one startup or high-growth company required 2 to 5 years experience range $75/hr, non-negotiable Ticket management with volume or metrics experience CW lifecycle experience Two 30 min interviews with team members Nice to have: Ticket resolution metrics on the resume (agent rankings, one-touch rates Process building: playbooks, documentation libraries, or training guides they authored Workday implementation tenant experience Background check administration (Checkr, vendor coordination, escalation workflows) I-9 and compliance documentation experience Cross-functional coordination with Payroll, Legal, or IT Additional Information All your information will be kept confidential according to EEO guidelines. Compensation: USD 75 - USD 75 - hourly

Responsibilities

Manage a high volume of People Services tickets using Jira and perform administrative tasks within Workday. Support employee onboarding and offboarding workflows while identifying opportunities for process automation using AI tools.