WHO ARE HEIDI?

Heidi is on a mission to halve the time it takes to deliver world-class care.
We believe that by 2050, every clinician will practice with AI systems that free them from administrative burdens and increase the quality and accessibility of care to patients across the world.
Built for clinicians, by clinicians, at the core of Heidi is its people. We are an eclectic bunch of inventors, builders, scientists, nurses, doctors, mathematicians, designers, creatives, and high-agency executors.
We achieve in 6 months what it takes our competitors 4 years to do. In just 12 months, 20 million patient consults were supported by Heidi, and we’re now powering more than 1 million consults every week.
With our most recent $16.6MM round of funding from leading VC firms, we’re geared up to supercharge our ambitious global growth, starting with the US, Canada, UK and Europe - and we need great people like you to get there.

THE ROLE

We’re hiring a People Partner to own the full employee experience, by implementing people processes and systems, with a sharp focus on performance and growth in building a world class team.
You’ll partner closely with the Head of People and functional leads across the business to design people programs that are scalable, human, and grounded in high performance. You’ll also support key cultural rituals that drive alignment, clarity and force multiplying effects across a globally distributed team.
If you’ve built people infrastructure from scratch in a high growth tech company and iterated on these processes to achieve significant headcount growth from 150 -> 300+ humans then this could be the perfect opportunity for you!

WHAT YOU’LL DO:

• Own the employee lifecycle end-to-end offering a delightful experience from onboarding, performance, engagement, learning, growth and offboarding.
• People tech stack refine systems and processes, automate, introduce (AI) tools where it makes sense whilst remaining human in approach.
• Ensure all essential HR handbooks, policies and procedures are in place so we can scale safely and speedily!
• Support on Aus payroll, issuing employment contracts, visas and any other people admin.
• Revise employee benefits locally and globally partnering with UK and US teams
• Build and iterate on our onboarding experience to help new team members hit the ground running and support new leaders cross functionally.
• Design and manage performance enablement cycles, tools, timelines, templates, communications, calibration, and everything in between.
• Partner with leads to help their teams grow, through clear role design, pathways, feedback mechanisms, and growth conversations.
• Design and run engagement surveys; surface insights and support teams to act on results.
• Partner with the broader People team to roll out systems and rituals that scale with us (comp cycles, recognition, values enablement, and more).
• Track and analyse people data and establish key metrics to inform decisions and improve processes.