SUMMARY

LI-Hybrid

This is a site based role.
The role can be located at 1 of the following US Novartis sites: Cambridge, Massachusetts. East Hanover, New Jersey. Morris Plains, New Jersey. Durham, North Carolina. Indianapolis, Indiana. La Jolla, San Diego.
No option for Remote or Distance Working Arrangements with this role.
Job Purpose
The People Partner team acts as a trusted advisor offering in-country policy and process expertise and knowledge to support and educate leaders, managers and associates on all P&O topics on the moments that matter. Within this team, People Partner Specialists support all divisional customer groups in country by executing key operational processes, enabling the delivery of lifecycle events inclusive of transformation and change initiatives at a country level.

MAJOR ACCOUNTABILITIES

• Support employees on their day-to-day P&O inquiries not resolved via self-service tools (Ask P&O, Mobi), escalating as needed.
• Provide local, day-to-day org management and process support (i.e., reporting line changes, create local positions, internal movement, etc.)
• Serve as subject matter expert to drive consistency in execution of day-to-day People Partner operations processes. Ensure compliance with country regulations and local policies.
• Provides coaching and counselling to Country P&O Business Partners on local policies and processes. Collaborate with Delivery Excellence, COEs, and global teams to ensure consistent and compliant execution of HR processes.
• Shadow and support People Partners with projects and activities to learn and grow, such as first level employee relations topics, reasonable accommodations, performance management, etc.
• Establish relationships with cross-divisional P&O community members to understand needs and challenges and drive continuous improvement by contributing ideas and solutions.
• Ensure data accuracy and integrity across HRIS systems (e.g., Workday), submitting tickets and resolving errors as needed.
• Champion technology adoption and process simplification to improve efficiency and employee experience. Use customer feedback and data insights to identify improvement opportunities and contribute to better solutions.
• Recommends and helps implement changes to meet business and customer needs.
• Support the rewards cycle and other data integrity and validation needs.

WHAT YOU WILL BRING TO THE ROLE:

• Bachelor’s degree in HR, Business Administration or equivalent.
• At minimum of 3+years HR related experience and exposure to HR Generalist activities.
• Agility Mind-set: Demonstrated ability to adapt quickly to changing business needs, manage multiple priorities, and remain flexible in supporting various business areas as required (i.e. successfully transition across different business to meet evolving organizational needs, showcasing both flexibility and a commitment to continuous improvement).
• Ability to “flex” across different types of cultures, work, complexities, business situations Proven experience in performing effectively in a matrix, cross- functional and team environment. Customer-centric approach with a continuous improvement mindset.
• Strong Excel and data expertise; ability to handle large datasets with attention to detail and accuracy. Skilled in running data reports and analyzing data to help inform decisions. Analytical mindset with proficiency in Excel and HRIS tools. Tech Curiosity: Interest in using technology, AI, and automation to simplify tasks and improve efficiency.
• Fluency in English both oral and written communication skills. Strong interpersonal and communication skills.