People Services Administrator - New Starter (maternity cover)
We drive our own success.
Competitive salary
Highly competitive rewards package including Group Pension
25 Days Holiday
Purchase Holiday Scheme
Monday to Friday
30 hours across Monday to Friday
Maternity Cover
Spalding

ABOUT THE ROLE.

To provide timely and accurate support to the Talent Acquisition of the new starter lifecycle from offer stage to induction

ROLE ACCOUNTABILITIES

• To provide a high standard of service to both external and internal customers, in accordance with company processes and procedures, by undertaking specialist talent acquisition customer service administration tasks
• Demonstrating a great level of teamwork to respond to all queries, emails and telephone enquiries to the agreed Tier 1&2 level of support for the HR Service Centre for both external and internal customers, delivering a great customer experience for all enquires.
• To ensure that all contracts of employment are created, developed and sent to candidates in a timely manner ensuring an excellent candidate experience
• Ensure all new starters are onboarded using the relevant systems (Brassring / MyHR) in accordance with required timescales and are booked on company inductions
• Ensuring that all new starters are set up on the MyHR system within the required deadlines for payroll cut off and operational needs
• Ensuring that all offer paperwork is completed, returned and accurately filed in individuals HR files.
• Maintain high levels of candidate and site contact HR communication and engagement around candidate statuses, queries and follow ups
• To provide support to the Talent Acquisition Team in the day to day management of the Applicant Tracking System
• Ensure real-time updates of the system with joiner pipeline process in order to generate and distribute accurate reports to site HR, ensuring clarity and ETA’s on forthcoming starters
• Demonstrating great attention to detail and working in a methodical manner to maintain the correct record of live vacancies on the applicant tracking system and ensure candidate records are maintained on the applicant tracking system
• Monitor and action all queries and requests within the TA Admin shared mailbox within a timely manner ensuring a great customer experience
• Working knowledge of HR systems including MyHR, Opentext, People Services Helpdesk, Brassring