Salary: £35,000
Closing date: Tuesday, 8 April 2025
Contract type: Fixed Term Contract - 6 Months
The Wellcome Trust is a global charitable foundation. We improve health for everyone by funding science, leading policy and advocacy campaigns, and building partnerships.
We plan to spend £16bn over the next ten years, funding new discoveries in life, health, and wellbeing, and taking on three global health challenges: mental health, infectious disease and climate and health.
These challenges need the bold science we support, but they won’t be solved by science alone.
We are looking for a People Services Assistant to join our team on a 6-month Fixed term contract.
Where in Wellcome will I be working?
The People Services team sit within the wider People Operations team. You will be joining a team of 5 to be the first point of contact for all Wellcome’s HR queries and employee onboarding.
What will I be doing?
As a People Services Assistant you will support our People team in delivering an excellent service to employees, managers, and candidates. You will be the first point of contact for all HR-related queries, ensuring timely and efficient resolutions while contributing to the enhancement of our HR practices. You will also be responsible for the onboarding of employees.

As a People Services Assistant, you will:

• Serve as the first point of contact for People queries, responding promptly to employees, managers, and candidates while liaising with other People teams to resolve issues as needed.
• Handle onboarding tasks, such as drafting contracts, ensuring receipt of necessary documentation, managing the right to work process and undertaking DBS checks.
• Provide first-line support for Workday queries, assist with the implementation and upgrades of Workday modules, test new processes and keep all Workday guidance and information up to date.
• Develop and maintain the knowledge base, ensuring compliance with set KPIs, coordinating with Payroll for off-system changes, and administering the leaver process according to agreed procedures.
• Monitor and manage the administration and correspondence related to absences and ensure all employee documentation is filed electronically.
• Contribute to creating an inclusive culture across the organisation through the demonstration of our values and behaviours and inclusive workplace practices.

Is this job for me?

We are looking for someone who:

• Demonstrates extensive experience in administration within fast-paced settings with some experience in an HR environment.
• Is able to draft precise and clear correspondence, create content for knowledge bases, and provide system guidance and training to end users, all while maintaining excellent interpersonal relationships.
• Shows a high level of computer literacy, including proficiency in MS Office and database skills, coupled with the ability to effectively use and manage databases interacting with payroll and Applicant Tracking Systems, supporting HR functions seamlessly.
• Is an excellent team worker, flexible and open to change, capable of multitasking under pressure while maintaining a meticulous attention to detail in varying operational environments.

To apply please upload your current CV and complete our short application
Interview dates: W/C Monday 28 April 2025
You can view the full
job description
on our website
You can read more about the benefits we offer our employees on our
website
Our Hybrid Way of Working
We understand that our colleagues have commitments and personal interests outside of work and we strive to build a flexible working environment, in which people can perform at their best.
At Wellcome we currently have a hybrid way of working which is 3 days in our Euston Road offices (Tuesday, Wednesday and Thursday) with the remaining 2 days working either remotely or in the office.
Diversity and Inclusion is at the heart of everything we do
Diversity and Inclusion is a priority at Wellcome
. We are committed to cultivating a fair and inclusive environment, where everyone can be themselves and thrive. We are happy to discuss flexible working options for all roles. We work to ensure that our recruitment processes are as inclusive as possible to everyone. This includes making adjustments for people who have a disability or long-term condition. Please visit our
website
for more information on adjustments and accessibility, or contact us at
jobs@wellcome.org
.
Upon a conditional offer being made, the successful applicant for this position will be required to undertake a Basic Disclosure and Barring Service (or equivalent) criminal record check to disclose any ‘unspent’ criminal convictions or conditional cautions under the Rehabilitation of Offenders Act 1974. The criminal record check with not show anything that is ‘spent’.
For further guidance on disclosure of criminal records please see this
UK Government Guidance
. You can view our Policy Statement on the Recruitment of Ex-offenders
here
. You can view our Privacy Statement
here
.

Please refer the Job description for details