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People Services Assoc Director at Boston Scientific Corporation Malaysia

Heredia, , Costa Rica -

Full Time

Start Date

Immediate

Expiry Date

15 Jan, 26

Salary

0.0

Posted On

17 Oct, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Consulting, Customer Experience Management, Delivery Excellence, Operational & Process Excellence, Solution Design, Cultural Competence, Judgment, Problem-Solving, Customer-Focused, Communication Skills, People Leadership, Influencing, Matrixed Organization, Shared Service Experience, Bilingual

Industry

Medical Equipment Manufacturing

Description

Consulting - influences customers' decisions and sets strategic direction within their area of expertise Customer Experience Management - develops effective relationships with customers and strives to improve outcomes, processes, or measurements Delivery Excellence - understands customer needs and partners and coaches' customers on what and how to apply the correct solution Operational & Process Excellence - takes an end-to-end process view across the enterprise and initiates actions to improve existing conditions and/or processes Solution Design - uses an iterative and innovative approach to identify needs, solve complex problems, and design/deliver solutions Bachelor's degree plus 9+ years of related work experience or an equivalent combination of education and work experience. Advanced degree preferred Strong cultural competence Sound judgment and problem-solving skills Customer-focused attitude, with high level of professionalism and discretion Excellent communication skills People leader experience Ability to influence at all levels in the organization and success in working in a matrixed organization Shared service experience preferred English and Spanish proficiency Please submit Resume in English

Responsibilities

The role involves consulting to influence customer decisions and set strategic direction. It also focuses on developing effective customer relationships and improving outcomes and processes.