NA PS Responsibilities will include, but are not limited to, the following:

• Maintain and update employee data in the HRIS system, ensuring accuracy, data integrity and completeness.
• Serve as HR systems “Super User” and support system maintenance and troubleshooting.
• Partner with stakeholders to support system related projects: System implementations and integrations.
• Serve a project management support for NA PS Projects as well as operate as additional project management support for broader NA Human Resources Projects which includes but is not limited to AskHR and mergers and acquisitions (M&As).
• Coordinate system related process improvement: Enhancements and upgrade activities for HR processes, policies and practices that impact accuracy and efficiency.
• Ensure data integrity across HR systems via reporting, clear processes, and system administration; Maintain internal databases and systems.
• Prepare the documents required for payroll, gather appropriate documentation and coordinate with payroll team.
• Collaborate with NA HR Centers of Excellence and manage internal NA HR website (MyIpsen NA HR)
• Build curriculum to train, coach and mentor HR colleagues on Tier 0 process and system assignments.
• Support HRBPs with employee data reports as required.
• Provide exceptional customer service to inquiries and requests.

This role may provide dedicated support to global HRIS projects as assigned and / or support HR COE communication projects.

Knowledge & Experience (essential):

• Minimum of 2 years of related HR experience; or 1-2 years’ experience with an advanced HR degree
• 2 years’ of HRIS experience (Workday knowledge preferred)
• Ability to manage workload autonomously as well as understanding when to collaborate with team/stakeholders.
• Ability to work closely with other areas such as IT, Benefits, Compensation, Talent Acquisition and Payroll
• Excellent follow-up and customer service skills along with strong interpersonal skills
• Demonstrated ability to communicate effectively, verbally and in writing across all levels of the organization, sound public speaking skills.
• Ability to identify and resolve problems in a timely manner.
• High level of responsibility regarding confidential information
• Strong analytical skills and attention to data quality
• Advanced MS Office skills in particular Excel

Knowledge & Experience (preferred):

• Systems implementation/upgrade experience
• Merger and acquisition Systems Support Experience preferred.
• Other HRIS systems knowledge (e.g., ADP) an asset
• HR operations project management experience, ideal

Education / Certifications (essential):

• Bachelors’/ Undergraduate degree in a related field is required

Language(s) (essential):
English required

NA PS Responsibilities will include, but are not limited to, the following:

• Maintain and update employee data in the HRIS system, ensuring accuracy, data integrity and completeness.
• Serve as HR systems “Super User” and support system maintenance and troubleshooting.
• Partner with stakeholders to support system related projects: System implementations and integrations.
• Serve a project management support for NA PS Projects as well as operate as additional project management support for broader NA Human Resources Projects which includes but is not limited to AskHR and mergers and acquisitions (M&As).
• Coordinate system related process improvement: Enhancements and upgrade activities for HR processes, policies and practices that impact accuracy and efficiency.
• Ensure data integrity across HR systems via reporting, clear processes, and system administration; Maintain internal databases and systems.
• Prepare the documents required for payroll, gather appropriate documentation and coordinate with payroll team.
• Collaborate with NA HR Centers of Excellence and manage internal NA HR website (MyIpsen NA HR)
• Build curriculum to train, coach and mentor HR colleagues on Tier 0 process and system assignments.
• Support HRBPs with employee data reports as required.
• Provide exceptional customer service to inquiries and requests