People Services Specialist - MVH Asia at Mars Veterinary Health

Singapore, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

18 Jun, 26

Salary

120000.0

Posted On

20 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Entry, Quality Assurance, Workday HCM, Tier 1 Support, Customer Service, HR Transactions, Onboarding, Performance Management, Compensation, System Projects, Troubleshooting, Data Accuracy, Compliance, ServiceNow, Data Maintenance, Data Integrity

Industry

Veterinary Services

Description

JOB TITLE: People Services Specialist - MVH Asia LOCATION & SCHEDULE: MVH Asia Singapore, Full time COMPENSATION: S$75,659.00 - S$113,489.00 As part of the Mars Petcare family of businesses, Mars Veterinary Health is a global network of veterinary practices made possible by 75,000 Associates who care for millions of pets across nearly 3,000 clinics in more than 20 countries each year. We are committed to leveraging our reach to make a long-term positive impact on people, pets, and the planet and know our Purpose – A BETTER WORLD FOR PETS – starts with the people who care for them. We strive to offer unparalleled veterinary care for pets by first and foremost enabling and empowering our Associates to do what they love, whether in primary, specialty, and emergency care or management and leadership. Why This Role Matters: The People Services Specialist will drive data entry and quality in the Workday HCM system for the Mars Veterinary Health (MVH) Asia business segment. They are the first point of contact (Tier 1) for service requests and are responsible for delivering world-class customer service to current and former MVH Asia Associates for transactional questions and inquiries related to Workday Core HR, Recruiting, Onboarding, Performance, and Compensation. The People Services Specialist will also participate in People & Organization (P&O) systems related projects including testing and troubleshooting. You Will: Live and exemplify the Five Principles of Mars, Inc. within self and team. Review, track, and approve all new hire and Associate data transactions ensuring data accuracy and compliance with MVH policies and employment laws; coordinate and track all new hire onboarding tasks, partnering with candidates, field leadership, and recruiters, to ensure smooth onboarding experiences and compliance with applicable policies (e.g., licensing, coaching, etc.). Complete system transactions that occur through Workday manager and employee self-service, and review to ensure accuracy and data integrity for tasks completed. Execute audits for data accuracy, correcting data as needed and raising issues for further research to Tier 2 Business Unit Support & Continuous Improvement (BUSCI) Analysts. Maintain and prioritize ServiceNow tickets to facilitate efficient transmission of requests, checking team inbox daily to complete or distribute incoming work as needed. Collaborate with other P&O teams and business units to support Associate data maintenance in Workday. Partner with MVH People Data Management & Services (PDMS) and People System & Solutions (PSS) teams to enhance the Workday experience for Associates. May occasionally require working outside regular business hours. Other duties as assigned Salary Range: 80,000 – 120,000 SGD Compensation is determined based on education, experience, and other relevant credentials. Our salary ranges are determined by role, level, location, and market competitiveness. Part of the Mars Petcare family of businesses, Mars Veterinary Health is a purpose-driven team of 70,000 passionate, pet-loving Associates spanning preventive, general, specialty, and emergency veterinary care. We set a standard for high-quality care delivered through millions of pet visits each year across 3,000 veterinary clinics worldwide. Together, we are dedicated to harnessing our combined knowledge, talent, and resources to lead the veterinary profession in making A Better World For Pets – and the people who care for them.

Responsibilities

This role is responsible for driving data entry and quality within the Workday HCM system for the MVH Asia business segment, acting as the first point of contact for transactional service requests from current and former associates. The specialist will also execute data audits, maintain ServiceNow tickets, and collaborate with other People & Organization teams on system-related projects.