For almost 70 years, Abbeyfield Living Society has been a leading provider of housing and care for older people across England. We’re dedicated to exceptional care, and we know it starts with an exceptional team.
Are you an experienced HR or payroll professional ready to take the next step in your career? We are looking for a proactive and detail-oriented People Services Supervisor to lead and support the delivery of high-quality administrative HR services across the employee lifecycle.
Role: People Services Supervisor
Location: Remote/Home Based
Contract: Permanent
Hours: 35 Hours. Monday – Friday. 9am – 5pm
Salary: £36,000 - £39,000 per annum
About the Role
In this vital leadership role, you’ll supervise the People Support Services administration team to ensure timely, accurate, and compliant HR and payroll processes. You will coordinate workflows, monitor service levels, and provide coaching to team members—ensuring an efficient, high-performing operation.

Key Responsibilities

• Supervise daily operations and performance of the People Services Administrators.
• Oversee accurate and timely payroll and HR data entry, including starters, leavers, and employee changes.
• Ensure compliance with internal controls, GDPR, payroll legislation, and HR documentation standards.
• Support recruitment and learning administration activities.
• Act as an escalation point for queries and service issues.
• Monitor SLAs and contribute to continuous improvement initiatives.

About You
You’ll bring experience in HR administration or payroll operations, with strong attention to detail and team leadership capabilities. You are confident in delivering guidance, navigating systems, and supporting compliance across HR processes.

ESSENTIAL EXPERIENCE & SKILLS:

• Proven experience in HR admin and/or payroll operations
• Team coordination or supervisory background
• Knowledge of GDPR, HR policy, and payroll legislation
• Excellent communication and coaching skills
• Strong IT skills, including HRIS systems (e.g. Dayforce) and Microsoft Office

• Supervise daily operations and performance of the People Services Administrators.
• Oversee accurate and timely payroll and HR data entry, including starters, leavers, and employee changes.
• Ensure compliance with internal controls, GDPR, payroll legislation, and HR documentation standards.
• Support recruitment and learning administration activities.
• Act as an escalation point for queries and service issues.
• Monitor SLAs and contribute to continuous improvement initiatives