EXPERIENCE

• Several years of experience in HR functions, which could include Hire, Benefits administration, Payroll/Payment processing, employee relations, query management, exit management, preferably in an international multicultural environment
• Team or process supervision in a Business Services environment is desirable

SOFT AND TECHNICAL SKILLS

• Ability to work independently and take ownership of tasks and processes
• Ability to organize, prioritize and structure the tasks for oneself and direct reports
• Action oriented, delivery driven, change agent
• Lead by example to deliver high quality service, keeping customer satisfaction a top priority
• Participate on trainings, study professional publications, make personal contact, set up benchmark goals, participate in professional community
• Team player, able to work collaboratively transversally and with HR front line teams with an end-to-end mindset
• Awareness of data privacy rules (GDPR, etc.)
• Attentive to detail and works with precision
• Computer literate and familiar with HR / Human Capital Management related tools & systems as e.g. Workday & ServiceNow, SAP
• Knowledge of Microsoft Office with advance level proficiency in Excel

EDUCATION

• Graduate or master’s degree is required, ideally in the field of HR, business administration, psychology or economics

• Oversee the execution of country-specific HR Operations tasks, such as creation of employee contracts, management of business processes within the employee lifecycle scope (Hire, Job change, Termination & On- and Offboarding), alongside with the management of query handling activities, according to their agreed service levels
• Operationally contributes to the achievement of the goals as required
• Monitor operational KPIs and data quality level to pro-actively manage execution & take pro-active measures if required
• Contribute to Regional and MCO level performance reviews
• Ensure compliance of processes, transactions and reports with Sanofi policies and guidelines
• Shape and promote a culture of collaboration, trust, and teamwork, throughout the team through leadership and effective communication
• Assist in the transition of processes by supporting Senior / SME Team members and build stakeholder relationship with People Services, People & Culture and other involved parties as required
• Make sure that necessary resources are available as needed for the new scope in alignment with transition plan and support sourcing of new colleagues, making recruitment decisions
• Supervise and coach the team