SKILLS/BEHAVIOURS THAT WILL SET YOU APART

• Proven experience in HR services, ideally within a retail or similar multi-site industry.
• Proven experience in leading and developing a team, guiding and inspiring success.
• Strong understanding of HR service delivery, including employee relations and HR administration.
• Ownership of the onboarding process – Experience in managing and delivering a seamless, high-quality onboarding journey that ensures a positive and engaging start for new employees.
• Knowledge of legal and regulatory requirements related to HR services.
• Excellent analytical skills to support decision-making and identify opportunities for improvement.
• Strong communication skills, including presenting to and influencing senior leadership.
• Proven ability to collaborate effectively with various departments and stakeholders.
• Proficiency in managing HR data and ensuring confidentiality.
• Strong knowledge of employment laws and regulations, and experience in applying them in a practical, business-focused manner.
• Excellent communication and interpersonal skills, with the ability to build trust and rapport with employees and managers at all levels.
• Proven experience in conducting thorough and unbiased investigations into employee complaints.
• Strong problem-solving and decision-making skills, with the ability to think strategically and anticipate potential issues.

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