OVERVIEW OF THE ROLE

As a People Advisor, you will play a pivotal role in supporting the People Manager and managing a team of junior HR professionals. This role will focus on employee relations to support our workforce and enhance the overall colleague experience. This role will be instrumental in fostering a positive work environment, managing colleague concerns, and ensuring compliance with employment laws and internal policies. The People Adviser will collaborate with managers and colleagues to drive engagement, resolve conflicts, and contribute to a fair and supportive workplace culture.

KEY DUTIES

• Employee Relations: Act as a key point of contact for employee relations matters, providing advice and resolution strategies for workplace concerns, grievances, and disciplinary actions.
• Policy Compliance & Implementation: Ensure compliance with employment laws, company policies, and industry best practices, updating and advising on changes as necessary.
• Performance Management Support: Provide guidance to managers and employees on performance management, including handling underperformance, improvement plans, and capability procedures.
• Conflict Resolution: Assist in mediating and facilitating discussions to resolve disputes, promoting a culture of fairness and open communication.
• Absence & Well-being Management: Support managers in monitoring absence trends, return-to-work processes, and promoting well-being initiatives.
• Employee Engagement: Contribute to initiatives that enhance employee satisfaction, motivation, and retention through surveys, feedback mechanisms, and proactive interventions.
• HR Policy & Process Improvement: Support the evaluation and improvement of people management policies and procedures to maintain a positive and high-performing work environment.
• Training & Development Support: Identify and support training needs related to employee relations, workplace behavior, and leadership development.
• HR Metrics & Reporting: Track and analyze employee relations trends, producing reports and insights to inform people strategy.
• Stay Informed: Stay updated on HR trends and developments to ensure Choice Care follow best practices.