People Support Manager at Fenergo
Dublin, County Dublin, Ireland -
Full Time


Start Date

Immediate

Expiry Date

26 Apr, 25

Salary

0.0

Posted On

26 Jan, 25

Experience

2 year(s) or above

Remote Job

No

Telecommute

No

Sponsor Visa

No

Skills

Interpersonal Skills, Ticketing Systems, Service Delivery, Reporting

Industry

Human Resources/HR

Description

At Fenergo, our aim is to future-proof Client Lifecyle Management through our award-winning SaaS based solutions that empower financial institutions. With the expertise of our 700 employees across 11 offices worldwide we enable our clients to improve operational efficiencies and return on investment, manage compliance with KYC, AML and reduce risk with continuous monitoring of clients and transactions throughout the client lifecycle.
Fenergo dynamically manages any client type, any product type and every client journey for all segments, channels and devices.
As a company we value collaboration with cross functional teams, driving employee engagement and are champions of diversity and inclusion. As we continue to grow and evolve, we look for team members who will make a meaningful impact, contribute to a positive work environment and shape the future of our organisation.
Join us as we build a workplace where talent thrives and together, we achieve new heights of success!

REQUIREMENTS

  • Bachelor’s degree in Business, HR, or related field.
  • 5+ years of experience in People Support with min. 2 years’ experience managing a People Support function.
  • Strong knowledge of payroll processes and HR data management, with an emphasis on accuracy and compliance.
  • Ability to analyse and develop KPIs, with a focus on improving service delivery and employee satisfaction.
  • Experience in process improvement and leveraging HRIS or ticketing systems for efficiency.
  • Strong communication and interpersonal skills to collaborate across departments and build trust with employees.
  • Analytical mindset with experience in reporting and using data to drive strategic improvements.
Responsibilities

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