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Per Diem Medical Office Associate - Urgent Care, Red Bank, NJ at Immediate Care Walk-In Management LLC
Red Bank, New Jersey, United States -
Full Time

Start Date

Immediate

Expiry Date

05 Mar, 26

Salary

0.0

Posted On

06 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Data Entry, Insurance Verification, Medical Billing, Phone Etiquette, Compassionate Support, Detail Oriented, Financial Information Management

Industry

Hospitals and Health Care

Description
Description ***Mon-Fri 8am-8pm, Sat-Sun 8am-4pm. Must be willing to work 2-4 shifts/month*** Position: Medical Office Associate Reports to: Practice Operations Manager Summary: The Medical Office Associate is the first point of contact for patients and caregivers and is responsible for providing excellent customer service. The MOA greets patients, updates insurance information in the system, verifies and analyzes health insurance benefits, explains payment policies, answers phones, and other administrative tasks. Job Duties and Responsibilities: • Greet, register, instruct, and provide general assistance to patients • Obtain demographic and financial information and enter into computer system • Verify insurance eligibility and relay relevant information on payment policies and billing/collection processes • Determine and collect co-pays, co-insurance, deductibles, past due balances and other patient financial responsibility and maintain and balance cash drawer • Communicate with primary care providers and insurance carriers per patient request • Answer telephone, take messages and return voicemails • Offer compassionate support to patients and their caregivers during the time of their urgent medical need/crisis • Must be available for rotating schedule including weekends and holidays • All other duties as assigned by Practice Operations Manager or Practice Administrator Requirements Experience: • High school diploma or equivalent • Medical billing/medical receptionist experience preferred • Basic computer skills • Detail oriented • Excellent data entry • Exceptional customer service and phone etiquette • Ability to maintain professionalism and provide quality care in a fast-paced, public environment Certifications: • Must be BLS certified through the American Heart Association within 90 days of hire
Responsibilities
The Medical Office Associate greets patients, updates insurance information, verifies health insurance benefits, and explains payment policies. They also handle administrative tasks and provide support to patients during urgent medical needs.