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Performance Analyst at EDSI Solutions

Rosenberg, TX 77471, USA -

Full Time

Start Date

Immediate

Expiry Date

06 Dec, 25

Salary

64000.0

Posted On

07 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Invoicing

Industry

Information Technology/IT

Description

Responsibilities

Work with staff to ensure customer flow, service delivery and data management are efficient and effective
Perform detailed data analysis of center operations
Act as the liaison between the program and EDSI administrative staff on issues concerning billing and performance numbers
Develop, implement, and oversee the maintenance of filing, record keeping, distribution of materials, and other types of office/program systems
Evaluate and standardize office procedures and effectively troubleshoot and resolve issues
Respond in a timely manner to requests from the contracting agency on issues related to billing and performance tracking
Provide regular status reports and other requested data for the Manager and EDSI administrative staff
Ensure data entered on the required systems is current, accurate, and timely
Retrieve and organize critical operations reports
Present data and reports to leadership in a clear and effective manner, using graphs, tables and other such methods
Create customer lists to support teams in focusing their efforts
Determine where improvements can be made to center operations, based on analysis
Assist with staffing logistics
Implement and adhere to the Quality Assurance System
Provide research and support for critical team decisions
Track, report, and ensure compliance with procedures regarding ISO auditing
Other opportunities as availabl