Duties & Responsibilities
Process and resolve queries in relation to all claims and monitoring activity and ensure all associated legal documentation and funding agreements are managed efficiently and effectively.
Contribute towards Performance and Assurance services proactively and effectively for internal and external stakeholders.
Contribute towards monitoring and evaluation activity for programmes and projects across TVCA Investment Plan activities including the development of Monitoring and Evaluation Plans working with departmental teams and establishing the required support to implement these plans throughout the full lifecycle of schemes.
Deliver the financial and output monitoring of the projects/ programmes in delivery including input to TVCA Group performance reports. Identify any underperformance and make recommendations to the Performance and Assurance Coordinator regarding remedial actions, bringing forward projects, delaying projects and any other associated actions.
Assist in the development of performance reports for various governance groups and submission to Government including collation and analysis of all required information to support these reports whilst tracking performance against targets and identifying any delivery risks.
Undertake any other duties that may be deemed reasonable and necessary to meet the duties and responsibilities of the post and undertake any training that is identified as being required to achieve this.
To take reasonable care of your own Health and Safety and co-operate with management, so far as is necessary, to enable compliance with the health and safety rules and legislative requirements.
Work flexibly and undertake such other duties and responsibilities commensurate with the grading and nature of the post.
Ensure compliance with Corporate Governance procedures, procurement regulations and the Data Protection Act and behave according to the Employees’ Code of Conduct.FURTHER INFORMATIONPlease ensure you have submitted a Cover Letter, including how your experiences and knowledge align with our Competency Framework (below)COMPETENCY FRAMEWORKGeneral Competencies – All Staff
- We do what we say we will.
- We do it when we say we will.
- We aim for excellence.
- We keep people informed.
- We strive to learn and develop.
- We give and receive constructive feedback and act on it
Leadership & Direction – Officer
- Recognises what they have to do to achieve the vision within their area of work.
- Communicates clearly about what outcomes will be achieved.
- Delivers the tasks that form the project or program with diligence to deliver identified value added. activities and outputs
- Understands the contribution they can make to corporate and service objectives by their delivery.
- Identifies an issue, suggests solutions and ensures escalation in order to achieve a solution.
- Brings ideas, suggestions and solutions to the betterment of delivery based on their delivery experience.
Communication & Influence – Officer
- Communicates with colleagues across functional areas to ensure a “joined up” approach to delivering services for the customer.
- Identifies and articulates issues at the task/delivery level to managers.
- Listens carefully to understand others’ views.
- Understands the influences that could affect task delivery and articulates the adaptations that might be necessary for continuous successful delivery.
- Thinks beyond, to expresses ideas on efficiencies, and streamlined approaches through understanding of the task delivery.
- Communicates with assistants hourly, daily and weekly on the progress of the tasks.
Experience & Technical – Officer
- Supports the organisation on a day to day basis on defined projects or programmes.
- Has most of the technical knowledge / skills required to undertake their day to day responsibilities and can independently access anything outside of their skillset.
- Manages day to day relationships with other staff members within their field.
- Is responsible for day to day output of work.
- Manages more junior officers in their projects / programmes.
Responsibility & Accountability – Officer
- Has operational responsibility and accountability to (Senior) Manager for their delegated areas of responsibility.
- Takes personal ownership of challenges/issues through to resolution
Job Types: Full-time, Permanent
Pay: £33,366.00-£36,124.00 per year

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday

Work Location: Hybrid remote in Darlington DL2 1NJ
Reference ID: T13

Please refer the Job description for details