QUALIFICATIONS:

• Understand key business drivers, definitions, and metrics in order to interpret findings, take action and provide relevant direction via Performance Eco System framework
• Bachelor’s degree in Business, Finance, Economics, or a related field (Master’s degree preferred).
• Lead the implementation of initiatives in support of overall business/function strategy.
• Proven experience in data analysis, performance measurement, or related roles.
• Strong analytical and problem-solving skills.
• Good understanding of Lean & Six Sigma.
• Excellent communication and presentation and storytelling abilities based on data.
• Attention to detail and ability to work independently as well as in a team.
• Knowledge of industry-specific performance metrics and benchmarks is a plus.
• Proficiency in data analysis tools such as Microsoft Excel, SQL, Tableau, Power BI and industry standard data visualization tools.
  If you are a professional with a passion for optimizing performance and driving business success, we encourage you to apply for the Senior Analyst - Performance Eco System position. Join our dynamic team and contribute towards the growth and excellence of TD COO Operations Performance Eco System Team.

WHO WE ARE:

TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

• Data Analysis: Collect, process, and analyze data related to the organization’s performance, including financial, operational, and customer data. Utilize various analytical tools and methodologies to extract meaningful insights from data sets.
• Performance Optimization: Collaborate with cross-functional teams to develop strategies and recommendations for improving performance and efficiency. Assist in the implementation of process improvements and performance optimization initiatives.
• Performance Metrics: Define and monitor on key performance indicators (KPIs) across different departments and processes. Identify deviations from targets and collaborate with relevant teams to address performance gaps.
• Visualization: Prepare performance insights and adoption dashboards for management and stakeholders. Communicate findings and insights effectively through data visualization and presentations.
• Trend Analysis: Monitor industry trends and competitive benchmarks to identify opportunities and threats and build strategic performance evolution framework to improve performance.
• Continuous Improvement: Stay updated with the latest analytical techniques and tools to enhance the quality of performance ecosystem framework and strategic analysis.