QUALIFICATIONS/SKILLS:

• Formal Quality Improvement and/or Patient Safety training / certification required
• Lean/six sigma training or certification recommended
• Health-related or Industrial/Process Engineering degree required (Masters degree an asset)
• Minimum 3 – 5 years’ experience in patient safety/quality improvement in a hospital setting preferred
• Experience leading broad-based (e.g. hospital-wide) QI / patient safety initiatives
• Demonstrated experience in project management
• Demonstrated team leadership & conflict resolution skills
• Excellent problem recognition, analytical, and problem-solving skills
• Excellent verbal and written communication and presentation skills
• Knowledge of hospital organizational structure and processes preferred
• Exercise initiative and good judgment with the ability to multitask and prioritize
• Experience with MS office required
• Experience with databases an asset

SUMMARY OF DUTIES

The Schulich Heart Program at Sunnybrook Health Sciences Centre is seeking a Performance Improvement Specialist. This specialist will bring together key clinical leaders and staff to improve performance in the areas of quality, and patient safety. We plan to complement our team with a dynamic individual who possesses quality improvement, systems design and project evaluation expertise. This role will report to the Schulich Program Manager.
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