Performance Manager at Master-Works

Riyadh, Riyadh Region, Saudi Arabia -

Full Time

Start Date

Immediate

Expiry Date

27 Jan, 26

Salary

0.0

Posted On

29 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Performance Management, Data Analysis, KPI Development, Project Management, Stakeholder Engagement, Strategic Planning, Governance, Reporting, Continuous Improvement, Collaboration, Communication, Presentation Skills, Business Acumen, Operational Planning, Performance Framework, Strategy Execution

Industry

IT Services and IT Consulting

Description

Master works is hiring a Performance Manager who will be responsible for leading the design, implementation, and governance of the organization’s performance management framework, ensuring alignment between corporate strategy, departmental objectives, and individual performance. The role ensures that performance is measured, monitored, and improved continuously through data-driven insights and effective collaboration across departments. ⚙️ Key Responsibilities1. Performance Framework & Governance Develop, implement, and maintain a comprehensive Performance Management Framework (PMF) aligned with organizational strategy. Manage the Balanced Scorecard (BSC) and ensure all objectives, KPIs, and targets are strategically aligned. Establish and oversee performance governance cycles, including monthly, quarterly, and annual reviews. Define and communicate performance policies, procedures, and standards across all departments. Support the integration of KPIs into systems and ensure alignment with ERP, HR, and Data Warehouse platforms. 2. KPI Development & Management Facilitate the definition and validation of KPIs at corporate, departmental, and individual levels. Maintain a centralized KPI library with definitions, data sources, and owners. Ensure KPIs are SMART, relevant, and measurable, with clear baselines and targets. Validate KPI data and perform variance analysis to highlight trends, risks, and improvement opportunities. 3. Reporting & Insights Develop and manage performance dashboards and regular reports for leadership and executive committees. Present analytical insights to support evidence-based decision-making. Coordinate the Strategy Execution Report and track progress of strategic objectives and initiatives. Work closely with the Data Warehouse and BI teams to ensure data accuracy and integrity. 4. Departmental & Individual Alignment Guide departments in cascading strategic objectives and KPIs down to team and employee levels. Ensure consistent understanding and ownership of performance measures across the organization. Support HR in aligning individual performance management with strategic KPIs and behavioral competencies. 5. Continuous Improvement & Capability Building Identify performance gaps and recommend corrective actions or process improvements. Lead workshops and awareness sessions to build performance management capability across departments. Support leadership in embedding a performance-driven culture focused on accountability and result Minimum Requirements Experience working with strategy execution frameworks (e.g., OKRs, KPIs, BSC). Strong project management skills and ability to engage with senior stakeholders. Experience in public sector or technology sectors is an advantage. Fluent in English (Native Arabic speaker is a must). Minimum Qualification Bachelor’s degree in Business Administration, Strategy, Industrial Engineering, or related field (MBA or Master’s preferred). 7+ years of experience in strategy execution, management consulting, transformation, or Strategy PMO roles. Working Condition Strategic Execution and Operational Planning Data-Driven Decision Making Stakeholder Engagement & Influence Business Acumen & Organizational Alignment Strong Communication & Presentation Skills

Responsibilities

The Performance Manager will lead the design and implementation of the performance management framework, ensuring alignment with corporate strategy and departmental objectives. This role involves continuous measurement and improvement of performance through data-driven insights and collaboration across departments.